Designation Front Desk Executive
Job Location Thane (Wagle Estate)
Job Summary
We are looking for a professional, well-organized, and customer-focused Front Desk Executive to manage front-office operations, handle visitors and calls, coordinate administrative activities, and provide support for day-to-day office requirements.
Key Responsibilities
- Maintain a clean, organized, and presentable front desk with all necessary supplies and materials.
- Greet and welcome visitors, guests, and employees in a professional manner.
- Attend to visitor queries, requests, and complaints and ensure timely resolution or escalation.
- Handle all incoming calls, redirect calls to the concerned person, and take messages when required.
- Receive and distribute letters, courier packages, and other correspondence.
- Manage outgoing mail and courier activities, including preparing correspondence and securing parcels.
- Check, sort, and forward emails to the concerned departments/persons.
- Monitor office stationery and supplies and place orders as required.
- Maintain updated records, files, registers, and other administrative documents.
- Monitor and maintain records of office expenses and costs.
- Coordinate arrangements for office celebrations, meetings, and other events.
- Coordinate and arrange birthday celebrations, including ordering cakes.
- Arrange lunch/refreshments for new joiners as required.
- Co-ordinate booking of travel tickets and hotel accommodation for guests and company employees.
- Prepare and display daily birthday PPTs/announcements.
- Coordinate and manage the housekeeping team and ensure proper office cleanliness and upkeep.
- Assist in the coordination and distribution of Saturday snacks.
- Support other administrative activities and duties as assigned, including travel arrangements, scheduling, and general office coordination.
Requirements & Skills
- Proven experience as a Front Desk Executive, Receptionist, Front Office Executive, or in a similar role.
- Familiarity with office equipment such as printers, scanners, photocopiers, etc.
- Basic knowledge of office administration and bookkeeping.
- Good command of English communication both verbal and written.
- Proficiency in MS Office, particularly MS Excel and MS Word.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Good problem-solving and coordination skills.
- Pleasant personality with a professional and customer-friendly approach.
- Ability to handle multiple responsibilities and work effectively in a fast-paced office environment.