Front Office Executive

Soha Developers; SECTOR 78; In loco; INR 240.000 - 300.000; Tempo pieno

Descrizione del lavoro

Soha Developers is seeking a professional Front Desk / Receptionist to manage the front office, greet guests, handle inquiries, and coordinate with various departments. The role emphasizes hospitality, strong interpersonal skills, and impeccable presentation in a customer-facing environment.

The position requires efficient coordination with departments and event support, with responsibilities including calls, emails, and basic administrative tasks. MS Office proficiency is expected.

Competenze

• Experience in handling customers.
• Excellent reception and hospitality management skills.
• Strong interpersonal and organizational abilities.
• Proficiency with MS Office applications.
• Well-groomed and professional appearance suitable for customer-facing roles.

Mansioni

• Oversee front office operations and manage visitors.
• Greet and assist guests, clients and walk-in customers professionally.
• Handle inquiries via calls and emails and route to the right departments.
• Coordinate with all departments and support event management activities.
• Arrange conferences and meetings and manage related logistics.
• Maintain a customer-focused approach for internal and external stakeholders.
• Support courier, mail distribution, and general administrative tasks.
• Operate MS Office and visitor/appointment management systems.

Conoscenze

Customer handling

Reception skills

Interpersonal & organizational skills

Professional appearance

Presentable & professional

Strumenti

MS Office

Descrizione del lavoro

Job Description

• Manage front office operations.
• Manage guests, visitors, and clients professionally.
• Handle guest requests at the front desk and resolve complaints and queries from walk-in customers.
• Coordinate with all departments.
• Coordinate and assist with event management activities.
• Coordinate arrangements for conferences and meetings.
• Maintain a clear customer-focused approach for both internal and external customers.
• Greet and welcome visitors, clients, and guests in a professional manner.
• Manage incoming calls, emails, and inquiries and direct them to the appropriate departments.
• Handle courier services, mail distribution, and administrative tasks.
• Work efficiently with MS Office and visitor or appointment management systems.

Required Skill Set:

• Experience in handling customers.
• Good reception and hospitality management skills.
• Strong interpersonal and organizational skills.
• Familiarity with MS Office applications.
• Well‑groomed, presentable and professional personality suitable for handling customers and guests.