front office executive

Sampurnadiagnostics; Pimpri-Chinchwad; On-site; INR 180,000 - 240,000; Full time

Job summary

Sampurnadiagnostics in Pimpri-Chinchwad, Maharashtra, invites a receptionist to manage day-to-day front desk and reception operations. You will greet patients and visitors politely, handle incoming calls, and forward queries to the appropriate department.

You will maintain patient records, assist with billing information, organize reports, ensure a tidy reception area, and submit daily reports to the Reception Manager.

Qualifications

• Experience in basic data entry and office-related work.
• Basic knowledge of MS Office applications (Word and Excel).
• Familiarity with administrative and front office duties.
• Ability to operate office equipment such as printers, scanners, and fax machines.
• Good typing speed with accuracy.
• Knowledge of spelling, grammar, and basic documentation.
• Strong attention to detail with an organized approach to work.
• Ability to handle confidential information responsibly.
• Ability to stay focused on assigned tasks.
• Minimum qualification: High School pass; additional computer training or certification will be an added advantage.

Responsibilities

• Manage day-to-day front desk and reception operations.
• Greet and assist patients and visitors in a polite and professional manner.
• Receive incoming phone calls, respond to queries, and forward calls to the appropriate person or department.
• Handle patient enquiries and follow-ups effectively.
• Maintain patient details, billing information, and basic records accurately.
• Receive, organize, and dispatch reports to patients in a timely manner.
• Ensure the reception area is clean, neat, and well-organized at all times.
• Submit daily work reports to the Reception Manager.
• Maintain confidentiality of patient and company-related information.
• Perform any other front office-related duties assigned by Management or HOD from time to time.

Skills

Data entry

MS Office (Word & Excel)

Front office duties

Typing speed

Confidential information handling

Attention to detail

Focus on tasks

Education

High School diploma

Tools

Printers

Scanners

Fax machines

Job description

Manage day-to-day front desk and reception operations.

Greet and assist patients and visitors in a polite and professional manner.

Receive incoming phone calls, respond to queries, and forward calls to the appropriate person or department.

Handle patient enquiries and follow-ups effectively.

Maintain patient details, billing information, and basic records accurately.

Receive, organize, and dispatch reports to patients in a timely manner.

Ensure the reception area is clean, neat, and well-organized at all times.

Submit daily work reports to the Reception Manager.

Maintain confidentiality of patient and company-related information.

Perform any other front office-related duties assigned by Management or HOD from time to time.

Skills Needed:

Experience in basic data entry and office-related work.

Basic knowledge of MS Office applications (Word and Excel).

Familiarity with administrative and front office duties.

Ability to operate office equipment such as printers, scanners, and fax machines.

Good typing speed with accuracy.

Knowledge of spelling, grammar, and basic documentation.

Strong attention to detail with an organized approach to work.

• Ability to handle confidential information responsibly.

Ability to stay focused on assigned tasks.

Minimum qualification: High School pass; additional computer training or certification will be an added advantage.