Front Office Executive

WAY2GO_Consultant Service; Mumbai; On-site; INR 250,000 - 400,000; Full time

Job summary

WAY2GO_Consultant Service at Bandra (Mumbai) is seeking a Front Office Executive to greet guests, manage reception, and handle calls and emails with a professional, customer-focused approach.

The role includes coordinating meeting room reservations, supervising housekeeping, and supporting day-to-day office operations while maintaining safety and hygiene standards in the reception area. Timings are 9:00am–6:00pm, Saturday & Sunday off.

Qualifications

• Experience in front desk or reception duties.
• Excellent communication and guest handling skills.
• Ability to manage calls, emails, and visitor queries.

Responsibilities

• Handling walk-in guests and providing upscale guest experiences.
• Ensure clients are properly greeted upon arrival.
• Transfer calls as necessary and coordinate internal and external events.
• Take care of day-to-day admin activities and office inventory.
• Maintain safety and hygiene standards of the reception area.

Skills

Front office

Reception duties

Customer service

Guest handling

Job description

Role: - Front Office Executive

Location: - Bandra

TIMINGS: - 9:00am – 6:00pm (Saturday & Sunday OFF)

Roles & Responsibilities

• Handling walk-in guests
• Provide upscale guest experiences for clients / Visitors
• Ensure clients are properly greeted upon their arrival
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Handling reservation of meeting rooms.
• Supervising Housekeeping and checking on stock updates in the office.
• Managing security and telecommunications systems.
• Taking care of Day-to-Day Admin activities of Organization like Couriers (Inwards & Outwards).
• Handling queries and complaints via phone, email and general correspondence
• Transferring calls as necessary.
• Coordinating internal and external events
• Managing office inventory such as Stationery, First Aid, etc
• Maintaining safety and hygiene standards of the reception area
• Perform data-entry, documentation, printing, and filling duties.

Skills: front office,receptionist duties,customer service,guest handling