Front Office Executive

r3 Consultant; Mumbai; On-site; INR 540,000 - 660,000; Full time

Job summary

A professional services firm is seeking a well-groomed Front Office Executive to manage the reception area, acting as the first point of contact for visitors and staff. The ideal candidate will possess strong communication and interpersonal skills, ensuring a welcoming front-desk experience. Responsibilities include managing front desk operations, coordinating with housekeeping, handling inquiries, and supporting HR with onboarding tasks. The role requires a minimum of a Bachelor's degree and 2–5 years in a similar administrative role.

Qualifications

• 2–5 years of experience in a front office or customer-facing administrative role.
• Pleasing personality with strong interpersonal skills.

Responsibilities

• Greet and welcome guests, clients, and staff in a professional and friendly manner.
• Manage front desk operations including phone calls and directing visitors.
• Maintain visitor records and issue visitor passes.
• Coordinate with housekeeping and security for a clean reception area.
• Handle incoming and outgoing couriers.
• Manage meeting room bookings and arrange refreshments.
• Support HR/Admin with basic onboarding tasks.

Skills

Excellent verbal and written communication skills

Strong interpersonal skills

Proficient in MS Office (Word, Excel, Outlook)

Ability to handle multiple tasks efficiently

Education

Bachelor’s degree or diploma in any discipline

Job description

Position Information

Job Title: Front Office Executive

Location: Goregaon, Mumbai

Salary: ₹6,00,000 per annum

Department: Administration / Facilities

Reporting To: Admin Manager / Facility Head

Job Summary

We are seeking a well‑groomed, professional, and courteous Front Office Executive to manage the reception area. The ideal candidate will be the first point of contact for visitors and staff and must possess excellent communication and interpersonal skills. This role is critical to creating a welcoming and efficient front‑desk experience.

Key Responsibilities

• Greet and welcome guests, clients, and staff in a professional and friendly manner.
• Manage front desk operations including answering phone calls, handling inquiries, and directing visitors.
• Maintain visitor records and issue visitor passes as per company protocol.
• Coordinate with housekeeping and security to ensure reception area is always clean and secure.
• Handle incoming and outgoing couriers and maintain logs.
• Manage meeting room bookings and assist in arranging refreshments when required.
• Handle general administrative and clerical support such as filing, photocopying, and document handling.
• Support HR/Admin with basic onboarding tasks like ID card issuance and workstation coordination.

Requirements

• Bachelor’s degree or diploma in any discipline.
• 2–5 years of experience in a front office or customer‑facing administrative role.
• Excellent verbal and written communication skills.
• Pleasing personality with strong interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook).
• Ability to handle multiple tasks efficiently and maintain professionalism under pressure.

Preferred Qualifications

• Prior experience in corporate or commercial real estate setups.
• Working knowledge of visitor management systems.
• Basic understanding of administrative coordination.