Front Office Executive

Kalpataru Limited; Mumbai; On-site; INR 210,000 - 320,000; Full time

Job summary

Kalpataru Limited in Mumbai seeks a proactive front desk executive to manage visitor reception, answer inquiries, and route customer requests to the sales team on site.

The role requires strong communication, organization, and proficiency with MS Office. You will assist with administration, maintain MIS records, supervise office upkeep, monitor expenses, and help ensure the sales office runs smoothly. This is a site-based role with growth potential in sales support.

Qualifications

• Excellent verbal communication skills.
• Experience in front office management.
• Proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Respond to customer queries and direct them to the Sales Representative on site.
• Welcomes visitors, greets in person or on the phone, and answers or refers inquiries.
• Gather customer feedback to improve site experience.
• Supervise sales office upkeep and administration; monitor office expenses.
• Monitor office supplies and maintain MIS records.
• Maintain security by following procedures.

Skills

Verbal communication

Front office management

MS Office

Tools

MS Office - Word/PowerPoint/Excel

Job description

• To respond and direct customer queries to the sales representative and assign a customer

to the Sales Representative in the site office.

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Gather feedback from the customer for the site experience
• Supervise the upkeep of the sales office and administration and Monitor office expenses and costs
• Monitor office supplies and keep updated MIS records and files
• Maintains security by following procedures

Competencies Required:

• Verbal Communication
• Front Office Management
• MS Office - Word/PowerPoint/Excel