Front Office Executive

Jones Lang Lasalle Property Consultants; Navi Mumbai, Pune District; On-site; INR 250,000 - 380,000; Full time

Job summary

Jones Lang Lasalle Property Consultants is seeking a Front Office Executive to be the first point of contact for visitors, clients and staff, ensuring a professional reception and smooth operations.

This role requires strong communication, organizational skills, and proficiency with Microsoft Office; you will manage visitor logs, schedule meetings, handle mail, and coordinate with facilities and vendors.

Qualifications

• High school diploma or equivalent; 1–3 years in front office, reception, or administrative roles.
• Experience in corporate environments, especially commercial real estate or professional services, is advantageous.
• Excellent verbal and written communication skills; strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Discretion when handling confidential information; customer service orientation with problem-solving abilities.

Responsibilities

• Reception and Visitor Management: greet guests, verify appointments, issue badges, escort visitors.
• Administrative Support: handle mail, couriers, meeting room bookings, supplies, and documentation.
• Communication Hub: route calls and inquiries; coordinate with departments and building management.
• Office Management: maintain front desk area, coordinate vendors, and support events.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Multitasking

Discretion with confidential info

Customer service orientation

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Front Office Executive

Position Overview

The Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and administrative support to ensure smooth daily business operations.

Key Responsibilities

Reception and Visitor ManagementHandle all incoming calls, emails, and visitors with professionalism and courtesy. Greet guests, verify appointments, issue visitor badges, and escort visitors to appropriate meeting rooms or personnel. Maintain visitor logs and ensure security protocols are followed.

Administrative SupportManage correspondence including mail distribution, courier services, and package handling. Coordinate meeting room bookings, prepare conference rooms, and arrange refreshments. Maintain office supplies inventory and place orders as needed. Support various departments with administrative tasks including data entry, filing, and document preparation.

Communication HubRoute calls and messages to appropriate departments or personnel. Respond to general inquiries about the company, services, and office operations. Coordinate with building management regarding facility issues, maintenance requests, and access requirements.

Office ManagementMaintain a clean, organized, and professional reception area. Oversee front desk operations including appointment scheduling systems and visitor management software. Coordinate with vendors for office services and supplies. Support office events and employee engagement activities.

Required Qualifications

Education and ExperienceHigh school diploma or equivalent required; associate's or bachelor's degree preferred. 1-3 years of experience in front office, reception, or administrative roles. Experience in corporate environments, particularly in commercial real estate or professional services, is advantageous.

Skills and CompetenciesExcellent verbal and written communication skills. Strong organizational abilities with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Professional appearance and demeanor. Ability to multitask and prioritize in a fast-paced environment. Discretion when handling confidential information. Customer service orientation with problem-solving capabilities.

Working Conditions

Standard business hours with occasional extended hours for events or special projects. Office-based position requiring extended periods at the reception desk.