Front Office Executive

Milestone Career Planner; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Milestone Career Planner in India is seeking a friendly Front Office Executive to manage the front desk and ensure smooth daily operations. The role focuses on welcoming patients, handling inquiries, scheduling appointments, and maintaining records with accuracy.

The ideal candidate has 1–3 years of front office or reception experience, excellent communication, strong organizational and multitasking abilities, and proficiency in MS Office.

Qualifications

• 1–3 years of Front Office, Reception, Customer Service, or Administrative experience.
• Excellent communication and interpersonal skills.
• Good computer knowledge and proficiency in MS Office.
• Strong organizational and multitasking abilities.
• Professional appearance and positive attitude.

Responsibilities

• Welcome and assist patients and visitors in a courteous manner.
• Manage appointment scheduling, registrations, and follow-ups.
• Answer phone calls and respond to patient inquiries.
• Maintain patient records and ensure accurate documentation.
• Coordinate with doctors and clinical staff to ensure smooth daily operations.
• Handle billing, payments, and basic administrative tasks.
• Maintain a clean, organized reception area.
• Provide excellent customer service and address patient concerns promptly.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Tools

MS Office

Job description

We are looking for a friendly, well-organized, and customer-focused **Front Office Executive**. The ideal candidate will be responsible for managing the front desk

Key Responsibilities

• * Welcome and assist patients and visitors in a courteous manner.
• Manage appointment scheduling, registrations, and follow-ups.
• * Answer phone calls and respond to patient inquiries.
• * Maintain patient records and ensure accurate documentation.
• Coordinate with doctors and clinical staff to ensure smooth daily operations.
• * Handle billing,

pay

ments, and basic administrative tasks.

• * Maintain a clean, organized, and professional reception area.
• Provide excellent customer service and address patient concerns promptly.

Requirements

• * 1–3 years of
• * in a Front Office, Reception, Customer Service, or Administrative
• * Excellent communication and interpersonal skills.
• * Good computer knowledge and proficiency in MS Office.
• * Strong organizational and multitasking abilities.
• * Professional appearance and positive attitude.

Preferred Skills

• * Ability to handle parents and students with empathy and professionalism.
• * Good time management and problem-solving skills.
• * Knowledge of basic billing and appointment management.

**

Experience

** 1–3 Years

**Industry:**Software Training institute