Front Office Executive

Open Door Hotels; Calangute; On-site; INR 201,000 - 268,000; Full time

Benefits offered by this job

Meal provided per duty day

Job summary

Open Door Hotels in Goa is seeking a front office associate to manage guest check-ins, check-outs, reservations and inquiries. You will handle billing, payments, and guest records while coordinating with housekeeping, maintenance and restaurant teams to ensure smooth operations.

The role requires strong communication in English and Hindi, computer skills and a customer-focused approach. Local candidates with relevant front office experience are preferred and a meal is provided per duty day.

Qualifications

• Local candidates with front office hospitality experience preferred.
• Good communication in English and Hindi required.
• Computer proficiency; knowledge of hotel software such as Djubo preferred.

Responsibilities

• Handle check-ins, check-outs, reservations and guest enquiries.
• Manage billing, payment collections and guest records.
• Coordinate with housekeeping, maintenance and restaurant teams.
• Handle guest concerns professionally.
• Promote room upgrades and hotel services.
• Maintain daily reports and proper shift handovers.

Skills

Communication skills

English

Hindi

Guest service

Tools

Djubo

Job description

Duty hours: 11 hours per day

Food: One meal included per duty day

Local candidates with relevant hotel front office experience preferred.

Responsibilities

• Handle check-ins, check-outs, reservations and guest enquiries.
• Manage billing, payment collections and guest records.
• Coordinate with housekeeping, maintenance and restaurant teams.
• Handle guest concerns professionally.
• Promote room upgrades and hotel services.
• Maintain daily reports and proper shift handovers.

Requirements

• Relevant hotel front office experience.
• Good communication skills in English and Hindi.
• Computer proficiency; Djubo or similar hotel software knowledge preferred.
• Courteous, organised and guest-focused.