Front Office Admin

CIEL HR Services; Chennai District; On-site; INR 167,000 - 279,000; Full time

Job summary

CIEL HR Services seeks a friendly Front Desk Representative to manage reception duties and clerical tasks at the main entrance. You will be the first point of contact for visitors, delivering a positive first impression and maintaining a welcoming environment.

The ideal candidate will be personable, perceptive, and disciplined, able to handle inquiries and complaints with a customer-oriented approach. You will ensure guests feel comfortable and valued while on site.

Qualifications

• Proven experience as front desk representative, agent or relevant position.
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails to the concerned departments.
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor Biometric attendance on daily basis
• Take up other duties as assigned (travel arrangements, schedules etc.)

Skills

Front desk experience

MS Office

English proficiency

Communication skills

Organizational skills

Tools

Office machines

Job description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Check, sort and forward emails to the concerned departments.
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor Biometric attendance on daily basis
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and Skills

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities