Front Line Manager - HRO - Payroll & Benefits 4C

BrightClaim; Bengaluru; Hybrid; INR 2,800,000 - 4,000,000; Full time

Job summary

Genpact in Bengaluru is seeking a Front Line Manager - HRO focusing on Payroll & Benefits to lead end-to-end payroll operations, ensuring accurate monthly closures and timely salary disbursements.

You will coordinate with Banking, HR, and Accounting teams, review taxes, support audits, mentor the payroll team, and drive process improvements while maintaining high data integrity and compliance.

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance
• MBA or analytics master's degree
• Certified Employee Benefits Specialist (CEBS) or PHR
• English language proficiency (C2)

Responsibilities

• Lead end-to-end payroll operations with accurate monthly closure.
• Review payroll taxes and oversee monthly tax filings.
• Coordinate with Banking team for salary disbursement funding.
• Perform variance analysis and account reconciliations for payroll.
• Support internal and external audits and cross-functional collaboration.
• Mentor payroll team to improve performance and efficiency.

Skills

Data-Driven Continuous Improvement

HR Operations

Lean Six Sigma (LSS)

English Proficiency (C2)

Education

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

Masters in Business Administration

Masters in Business Analytics

Tools

CEBS

PHR

Job description

Front Line Manager - HRO - Payroll & Benefits

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Lead end-to-end payroll operations, ensuring accurate and timely payroll closure. Review payroll-related taxes and oversee monthly tax filings in compliance with statutory requirements. Coordinate with the Banking team to ensure timely funding for salary disbursements and tax payments. Manage payroll activities including monthly variance analysis and account reconciliations. Provide necessary documentation and support for internal and external audits. Maintain strong communication and collaboration with Hiring, C&B, HR, and Accounting teams to align payroll operations with cross‑functional impacts. Mentor and guide the payroll team to optimize performance and ensure process efficiency.

Qualifications: Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications: Certified Employee Benefits Specialist (CEBS) – The Institute of Cost Accountans of India (ICMAI) The Institute of Cost Accountans of India (ICMAI), Professional in Human Resources (PHR) – Symbiosis Instute of Distant Learning Symbiosis Instute of Distant Learning

Required Skills: Data-Driven Continuous Improvement (DataBridge), Human Resources Operations, Lean Six Sigma (LSS)

Language: English (Required)

Language Proficiency: Proficient - C2

Job Type: Regular

Master Skill List: HRO - Payroll & Benefits

Remote Type: Hybrid

Work Shift: Any (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.