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Genpact is hiring for a Front Line Manager - HRO to lead end-to-end employee lifecycle processes, including onboarding, transfers, promotions, exits, and offboarding. You will ensure accuracy, compliance, and data integrity across HR systems while partnering with TA, Payroll, and HRBP teams.
The role requires strong knowledge of FP&A, recruiting, and Workday, plus professional HR certifications. Office-based in India with a focus on delivering exceptional employee experiences.
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the frontier of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Responsibilities: Manage end-to-end employee lifecycle processes including onboarding, transfers, promotions, exits, and offboarding activities. Ensure timely and accurate execution of HR operations in alignment with organizational policies and compliance standards. Collaborate with cross-functional teams including Talent Acquisition, Payroll, C&B, and HRBP to ensure seamless employee experience. Monitor SLAs and quality metrics across lifecycle processes and implement corrective actions where needed. Maintain and update employee records in HR systems, ensuring data integrity and confidentiality. Support internal and external audits by providing necessary documentation and process insights. Drive process improvements and automation initiatives to enhance operational efficiency and employee satisfaction.
Qualifications: Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications: Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, Senior Professional in Human Resources - International (SPHRi) - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM), SHRM Certified Professional (SHRM-CP) - ProtouchProtouch
Required Skills: Employee Consultation, Employee Lifecycle Management, Financial Planning and Analysis (FP&A), Recruiting, Talent Acquisition, Workday
English
Proficient - C2
Regular
HRO - Employee Lifecycle Management
Office
Variable (India)
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.