Front Desk Receptionist

AKM Global; Gurugram District; On-site; INR 180,000 - 300,000; Full time

Job summary

AKM Global in Gurugram, Haryana seeks a Front Desk Receptionist to greet guests, register arrivals, and provide essential information. You will manage phone lines, emails, and messages, ensuring a welcoming and organized reception area.

The ideal candidate has 1–6 years experience, strong communication, and proficiency in MS Office Outlook for email management and data entry. You will handle queries, feedback, and maintain accurate guest records to support smooth check-in and check-out.

Qualifications

• 1-6 years of experience as a Front Desk Receptionist or similar role.
• Proficiency in MS Office Outlook for email management and data entry tasks.
• Strong guest handling skills with excellent communication abilities.
• Excellent telephone handling skills with ability to operate switchboard systems effectively.

Responsibilities

• Greet guests upon arrival, register them, and provide necessary information.
• Handle guest queries, complaints, and feedback in a professional manner.
• Manage front desk operations, including handling phone calls, emails, and messages.
• Maintain accurate records of guest interactions using MS Office Outlook.
• Ensure efficient check-in/check-out processes for guests.

Skills

Guest handling

Communication

Telephone handling

Tools

MS Office Outlook

Job description

Roles and Responsibilities

• Greet guests upon arrival, register them, and provide necessary information.
• Handle guest queries, complaints, and feedback in a professional manner.
• Manage front desk operations, including handling phone calls, emails, and messages.
• Maintain accurate records of guest interactions using MS Office Outlook.
• Ensure efficient check-in/check-out processes for guests.

Desired Candidate Profile

• 1-6 years of experience as a Front Desk Receptionist or similar role.
• Proficiency in MS Office Outlook for email management and data entry tasks.
• Strong guest handling skills with excellent communication abilities.
• Excellent telephone handling skills with ability to operate switchboard systems effectively.