Front Desk Executive

Gaurs; Dadri; On-site; INR 180,000 - 240,000; Full time

Job summary

Gaurs is seeking a receptionist to welcome guests and assist visitors with a professional, courteous demeanor. The role involves managing registrations, coordinating meeting rooms, and liaising with Admin, Housekeeping, Security, and other teams to ensure seamless guest services.

The position requires arranging hospitality services for guests, handling inquiries, maintaining logs, and supporting corporate events.

Qualifications

• Welcomes and assists guests, clients, visitors, and senior management in a professional, courteous manner.
• Manages reception activities including visitor registrations and meeting room bookings.
• Coordinates with Admin, Housekeeping, Security and other departments to ensure seamless guest services.
• Arranges hospitality services such as refreshments, accommodation, transportation, and travel assistance for guests and VIP visitors.
• Handles calls, inquiries and correspondence, directing them to the correct departments.

Responsibilities

• Receive guests and ensure a warm, professional welcome.
• Maintain visitor logs and guest records for smooth operations.
• Coordinate with multiple departments to fulfill guest requirements.
• Support organization of corporate events and meetings hosted at the facility.
• Ensure reception area remains clean, presentable, and well-organized.

Skills

Guest handling

Communication

Coordination

Hospitality

Job description

Job Description:

• Welcome and assist guests, visitors, clients, and senior management personnel, ensuring a professional and pleasant experience.
• Manage reception activities, visitor registrations, meeting room bookings, and guest coordination.
• Coordinate with Admin, Housekeeping, Security, and other departments to ensure seamless guest services.
• Arrange hospitality services including refreshments, accommodation, transportation, and travel assistance for guests and VIP visitors.
• Handle incoming calls, inquiries, and correspondence, directing them to the concerned departments.
• Maintain visitor records, guest logs, and related administrative documentation.
• Support the organization of corporate events, meetings, conferences, and management visits.
• Ensure reception and guest areas are maintained to the highest standards of cleanliness and presentation.
• Address guest concerns and ensure timely resolution to maintain a positive experience.
• Assist in preparing MIS reports and maintaining records related to guest management and administrative activities.