Front Desk Executive

Polycab; Dadri; On-site; INR 201,000 - 290,000; Full time

Job summary

Polycab in Dadri (Uttar Pradesh) invites applications for a Reception & Guest Management role. You will greet visitors, manage the reception, handle registrations and passes, and direct guests to the right departments.

You will also handle calls, emails, messages, and administrative duties to ensure smooth daily operations. You will provide accurate information to guests, address complaints or escalations, maintain records, and support HR/admin tasks during peak times while delivering a

Responsibilities

• Greet and welcome visitors in a warm, professional manner
• Maintain a tidy and presentable reception area
• Handle visitor registration and issue visitor passes
• Direct visitors to appropriate departments or personnel
• Answer, screen, and forward incoming calls
• Respond to emails and inquiries promptly
• Handle messages and ensure timely delivery to concerned employees
• Schedule appointments, meetings, and conference rooms
• Maintain office stationery and inventory
• Manage incoming and outgoing courier services
• Assist in maintaining personnel records and filing systems
• Coordinate with internal departments for smooth operations
• Maintain updated contact lists of employees and vendors
• Generate daily/weekly MIS reports as required
• Assist in basic HR/admin tasks during peak times
• Provide accurate information to guests and callers
• Handle complaints or escalation issues to management
• Ensure high-quality customer experience at all times

Job description

1. Reception & Guest Management

• Greet and welcome visitors in a warm, professional manner
• Maintain a tidy and presentable reception area
• Handle visitor registration and issue visitor passes
• Direct visitors to appropriate departments or personnel

2. Communication Handling

• Answer, screen, and forward incoming calls
• Respond to emails and inquiries promptly
• Handle messages and ensure timely delivery to concerned employees

3. Administrative Support

• Schedule appointments, meetings, and conference rooms
• Maintain office stationery and inventory
• Manage incoming and outgoing courier services
• Assist in maintaining personnel records and filing systems

4. Coordination & Documentation

• Coordinate with internal departments for smooth operations
• Maintain updated contact lists of employees and vendors
• Generate daily/weekly MIS reports as required
• Assist in basic HR/admin tasks during peak times

5. Customer Service

• Provide accurate information to guests and callers
• Handle complaints or escalation issues to management
• Ensure high-quality customer experience at all times