Front Desk Associate

Corion Fertility Clinic; Mumbai; On-site; INR 250,000 - 380,000; Full time

Job summary

Corion Fertility Clinic in Mumbai is seeking a front desk executive to warmly greet visitors and handle daily reception duties.

You will manage calls, emails, and mail, provide timely customer service, and maintain CRM records while performing data entry and administrative tasks.

The ideal candidate will be organized, patient, and able to multitask in a fast-paced clinic environment. A professional demeanor is essential for excellent patient experience.

Responsibilities

• Greet visitors and clients professionally, ensuring a warm welcome.
• Manage front desk operations, including answering phone calls, responding to emails, and handling mail.
• Provide exceptional customer service by resolving queries and concerns promptly.
• Maintain accurate records of visitor interactions using our CRM system.
• Perform administrative tasks such as data entry, filing documents, and preparing reports.

Job description

Roles and Responsibilities

• Greet visitors and clients professionally, ensuring a warm welcome.
  
• Manage front desk operations, including answering phone calls, responding to emails, and handling mail.
  
• Provide exceptional customer service by resolving queries and concerns promptly.
  
• Maintain accurate records of visitor interactions using our CRM system.
  
• Perform administrative tasks such as data entry, filing documents, and preparing reports.