Executive - Front Office

Swan Corp; Mumbai City; On-site; INR 300,000 - 420,000; Full time

Job summary

Swan Corp in Mumbai invites an experienced front desk executive to greet visitors, manage calls, and support daily administrative tasks. The role emphasizes professional interaction, organization, and coordinating with staff to ensure smooth operations.

Candidates should have at least two years in a customer-facing role and strong communication skills.

Qualifications

• At least 2 years in front desk, receptionist, or customer-facing role.
• Strong verbal and written communication abilities.

Responsibilities

• Greet and assist visitors and vendors with a warm, professional attitude.
• Answer, screen, and forward incoming phone calls to relevant staff.
• Direct client walk-ins to the appropriate people.
• Maintain visitor logs, client registers, and inquiry records.
• Assist with basic administrative tasks such as filing, data entry, and couriers.

Skills

Interpersonal skills

Communication skills

Job description

Key Responsibilities:

• Greet and assist visitors, and vendors with a warm and professional attitude
• Answer, screen, and forward incoming phone calls to relevant staff
• Handle client walk-ins and direct them to required people
• Maintain visitor logs, client registers, and inquiry records
• Assist with basic administrative duties such as filing, data entry, and handling couriers

Required Skills & Qualifications:

• At least 2 years of experience in a front desk, receptionist, or customer-facing role.
• Strong interpersonal and communication skills, both verbal and written.