Front Desk and Patient Relations Executive

JH Rehabilitation; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

JH Rehabilitation is seeking a Front Desk Executive & Patient Relations Executive in Chennai. Rotational shifts include weekends/holidays as per roster. You will greet patients, schedule appointments, handle queries, and coordinate with doctors to ensure smooth front-office operations.

The role requires a degree or diploma with front desk experience, strong Tamil and English communication, basic MS Office skills, and a pleasant, patient-friendly demeanor. Hindi knowledge is a plus.

Qualifications

• Any Degree/Diploma with prior front desk/hospital reception experience preferred.
• Good communication skills in Tamil and English.
• Knowledge of Hindi language would be an added advantage.
• Pleasant personality with patient-handling skills.
• Basic computer proficiency (MS Office).

Responsibilities

• Greet and assist patients/visitors, manage appointment scheduling and registration.
• Handle patient queries and phone calls.
• Coordinate with doctors and departments.
• Maintain records and billing support.
• Ensure smooth front-office operations at all times.

Skills

Tamil

English

Communication

Patient handling

Education

Any Degree/Diploma

Tools

MS Office

Job description

Position: Front Desk Executive & Patient Relations Executive

Shift: Rotational shifts (including weekends/holidays as per roster)

Responsibilities: Greet and assist patients/visitors, manage appointment scheduling and registration, handle patient queries and phone calls, coordinate with doctors and departments, maintain records and billing support, ensure smooth front-office operations at all times.

Requirements: Any Degree/Diploma with prior front desk/hospital reception experience preferred; good communication skills in Tamil and English, knowledge of Hindi language would be an added advantage; pleasant personality with patient-handling skills; basic computer proficiency (MS Office).