Front Office Executive

RG Stone Urology & Laparoscopy Hospital

Chennai District

On-site

INR 180,000 - 300,000

Full time

14 days+

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Benefits offered by this job

Career growth

Professional development

Inclusive work environment

Job summary

RG Stone Urology & Laparoscopy Hospital in Saidapet, Chennai is seeking a Front Office Executive to coordinate patient registrations, collect demographics, and provide UHID numbers. You will guide patients, liaise with doctors, handle admissions and billing in the absence of reception, and maintain confidential records.

The role requires an ability to answer patient queries, manage documentation, and participate in quality improvement initiatives.

Qualifications

Registration of new patients and collecting demographical details.

Responsibilities

Coordinate registration of new patients.
Gather patient details like name and address.
Provide UHID numbers and maintain OPD cards.
Guide patients through hospital processes and direct to departments.
Coordinate with doctors and staff for smooth patient flow.
Handle admissions and billing in absence of reception staff.
Maintain appropriate departmental documentation.
Maintain confidentiality of patient information.

Skills

Billing

Communication

Education

Any Degree

Job description

Job Description

Front Office Executive

Location: Saidapet, Chennai

What You’ll Do

To coordinate registration of new patients.
To take all necessary demographical details about the patients like Name & Address and Source to visit the hospital.
To prepare the file, O.P.D Card and provide U.H.I.D. No. to the Patients.
To guide & direct the patient for the further process.
To coordinate with the doctors / consultants.
To answer queries of patient and provide details about the Doctors and Hospitals.
To handle the admission, billing and coordinate in the absence of any person of reception.
To deal with the people who visit the hospital and solve their queries.
To give priority to emergency cases and to co-ordinate with the consultants / respective department for the same.
To maintain appropriate departmental documentation.
To treat all communication about patients, staff, and other organizational business confidentially.
To be involved in quality Assurance / Quality control activities.
To perform all the jobs as may be assigned due to exigencies of work.
Participation in Continuous Quality Improvement.