Front Office Executive

Neelkanth Hospital; Gurugram District; On-site; INR 201,000 - 312,000; Full time

Job summary

Neelkanth Hospital in India requires a Front Office / Hospital Reception professional to manage patient registration, admissions, discharge, and billing for OPD/IPD. You will operate the front desk, handle inbound calls, and schedule appointments while coordinating with doctors, nursing staff, and TPA teams.

The role emphasizes accurate record-keeping, cash handling, and daily collection reporting, with a focus on delivering excellent patient service and resolving queries.

Qualifications

• Handle patient registration, admission, discharge, and billing (OPD/IPD).
• Manage front desk, inbound calls, and appointment scheduling.
• Ensure smooth coordination between doctors, nursing, TPA, and support teams.
• Maintain accurate records, cash transactions, and daily collection reports.
• Provide excellent patient service and resolve queries.

Responsibilities

• Handle patient registration, admission, discharge, and billing (OPD/IPD).
• Manage front desk, inbound calls, and appointment scheduling.
• Ensure smooth coordination between doctors, nursing, TPA, and support teams.
• Maintain accurate records, cash transactions, and daily collection reports.
• Provide excellent patient service and resolve queries.

Skills

Front Office

Hospital Reception

Patient Admission

OPD Billing

IPD Billing

Hospital Billing Software

Inbound Call Handling

TPA Coordination

Customer Service

Patient Care

MS Office

Multitasking

Communication Skill

Job description

Job description

Role & responsibilities

• 1). Handle patient registration, admission, discharge, and billing (OPD/IPD).
• 2). Manage front desk, inbound calls, and appointment scheduling.
• 3). Ensure smooth coordination between doctors, nursing, TPA, and support teams.
• 4). Maintain accurate records, cash transactions, and daily collection reports.
• 5). Provide excellent patient service and resolve queries.

Preferred candidate profile.

Front Office, Hospital Reception, Patient Admission, OPD Billing, IPD Billing, Hospital Billing Software, Inbound Call Handling, TPA Coordination, Customer Service, Patient Care, MS Office, Multitasking, Communication Skill.

Contact No. 9217143912