Receptionist

CTS Speciality Hospital; Chennai District; On-site; INR 180,000 - 240,000; Full time

Job summary

CTS Speciality Hospital in Chennai is seeking a front desk receptionist to welcome patients and visitors with warmth and professionalism. You will register patients, schedule appointments, and guide them to the correct departments while providing information on hospital services.

The role requires coordinating with doctors, nursing staff, billing and insurance teams to ensure smooth flow of operations. Excellent Tamil and English communication, basic computer skills and a patient‑centric

Qualifications

• Bachelor's degree is acceptable; both freshers and experienced candidates are welcome.
• Excellent communication in Tamil and English.
• Basic computer knowledge and familiarity with MS Office.
• Pleasant personality with strong interpersonal and customer service skills.
• Ability to work in rotational shifts in case of emergency.

Responsibilities

• Welcome and assist patients and visitors with a warm and professional approach.
• Register patients and schedule appointments accurately.
• Handle inquiries, guide patients to departments and provide information about hospital services.
• Coordinate with doctors, nursing staff, billing, insurance and other departments for smooth flow.
• Manage telephone calls, emails and appointment bookings efficiently.
• Maintain patient records and ensure accurate data in the Hospital Information System (HIS).
• Ensure excellent patient service while maintaining confidentiality and hospital standards.

Skills

Bilingual Tamil-English

Interpersonal skills

Customer service

MS Office basics

Basic computer knowledge

Education

Bachelor's degree

Tools

MS Office

Job description

Role & responsibilities

• Welcome and assist patients and visitor with a warm and professional approach
• Register patients and schedule appointments accurately
• Handle inquiries, guide patients to the appropriate departments and provide information about hospital services
• Coordinate with doctors, nursing staffs, billing, insurance and other departments for smooth flow
• Manage telephone calls, emails and appointment bookings efficiently
• Maintain patient records and ensure accurate data in the Hospital Information System (HIS)
• Ensure excellent patient service while maintaining confidentiality and hospital standards

Preferred candidate profile

• Any Bachelor's degree
• Fresher's and experienced candidates are welcome to apply
• Excellent communication skills in Tamil and English
• Basic computer knowledge and familiarity with MS Office
• Pleasant personality with strong interpersonal skills and customer service skills
• Ability to work in rotational shifts in case of emergency