Front Desk

Keka Technologies Private Limited; Hyderabad; On-site; INR 180,000 - 320,000; Full time

Job summary

Keka Technologies Private Limited in Hyderabad invites a front desk administrator to join our school support team. You will greet visitors, manage the reception, answer calls, and coordinate with staff to ensure smooth operations.

This role requires strong communication, organization, and basic IT skills. You will handle check-ins, maintain logs, assist with events, and use school software for attendance and scheduling, all while presenting a professional appearance.

Qualifications

• Bachelor’s degree or equivalent (preferred).
• 1–3 years experience in a school or customer-facing role.
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Proficient in MS Office and basic IT tools.
• Ability to multitask and remain calm under pressure.
• Knowledge of school management software (desirable).
• Fluency in English; knowledge of other languages (a plus).

Responsibilities

• Greet and assist visitors, students, parents, and staff in a professional and courteous manner.
• Answer and direct phone calls to appropriate departments.
• Manage the reception area to ensure a welcoming and organized environment.
• Handle general inquiries via phone, email, or in person.
• Distribute messages, notices, circulars, and mail to staff and students.
• Liaise with internal departments and external vendors as needed.
• Assist parents and visitors with check-in/check-out procedures.
• Maintain accurate records of student attendance, late arrivals, and early dismissals.
• Support with student admission and orientation procedures, as needed.
• Maintain visitor logs and ensure compliance with school security protocols.
• Manage courier dispatch and receipt.
• Assist with scheduling appointments and school events coordination.
• Provide basic clerical support including data entry, filing, and document preparation.
• Use school software systems for attendance, communication, and scheduling.
• Update contact information and databases regularly.

Skills

MS Office

School software

Communication

Interpersonal skills

Multitasking

Education

Bachelor’s degree or equivalent

Tools

MS Office

School management software

Job description

To be the first point of contact for visitors, parents, and staff while providing administrative and clerical support to ensure the smooth functioning of the school’s front office.

Key Responsibilities:

Front Desk Management

Greet and assist visitors, students, parents, and staff in a professional and courteous manner.

Answer and direct phone calls to the appropriate departments.

Manage the reception area to ensure a welcoming and organized environment.

Communication & Coordination

Handle general inquiries via phone, email, or in person.

Distribute messages, notices, circulars, and mail to staff and students.

Liaise with internal departments and external vendors as needed.

Student & Parent Interaction

Assist parents and visitors with check-in/check-out procedures.

Maintain accurate records of student attendance, late arrivals, and early dismissals.

Support with student admission and orientation procedures, as needed.

Administrative Support

Maintain visitor logs and ensure compliance with school security protocols.

Manage courier dispatch and receipt.

Assist with scheduling appointments and school events coordination.

Provide basic clerical support including data entry, filing, and document preparation.

Use school software systems for attendance, communication, and scheduling.

Update contact information and databases regularly.

Qualifications & Skills:

Bachelor’s degree or equivalent (preferred)

Prior experience in a school or customer-facing role (1–3 years)

Excellent communication and interpersonal skills

Professional appearance and demeanor

Proficient in MS Office and basic IT tools

Ability to multitask and remain calm under pressure

Knowledge of school management software (desirable)

Fluency in English; knowledge of other languages (a plus)

Working Conditions:

Office hours typically align with school timings (e.g., 8:00 AM – 4:00 PM).

Must be punctual and reliable.

Occasional extended hours during school events or admissions season.

Personal Attributes:

Friendly and approachable

Discreet and trustworthy

Detail-oriented and organized

Culturally sensitive, especially in a diverse international school environment