Receptionist

Akshara International School Pune; Pune District; On-site; INR 180,000 - 240,000; Full time

Job summary

Akshara International School Pune is seeking a friendly receptionist to manage the school’s reception and be the first contact for parents, students, visitors, and callers. You will ensure a welcoming, efficient front-office experience and coordinate with staff to support daily operations.

Responsibilities include greeting visitors, handling calls and appointments, maintaining records, and assisting with routine administration.

Qualifications

• Bachelor’s degree or equivalent qualification.
• Good proficiency in English and basic computer applications.
• Minimum 1–2 years of reception/front office experience; school experience preferred.

Responsibilities

• Welcome and assist parents, students, visitors, and guests professionally and courteously.
• Handle telephone calls, enquiries, appointments, messages, and correspondence efficiently.
• Maintain visitor records and daily reception documentation.
• Coordinate with teachers, coordinators, administration, HR, accounts, and other departments for parent and visitor requirements.
• Ensure the front office is organised, presentable, and welcoming, and perform other duties assigned by the Principal/Management.

Skills

Excellent communication

Interpersonal skills

Telephone etiquette

MS Office/digital communication

Confidentiality

Education

Bachelor’s degree or equivalent

English proficiency & basic computer skills

Tools

MS Office

Job description

We are looking for a friendly, well-groomed, and professional Receptionist to manage the school’s reception and serve as the first point of contact for parents, students, visitors, and callers. The ideal candidate should have excellent communication and interpersonal skills and ensure a welcoming and efficient front-office experience.

Education/Qualifications

• Bachelor’s Degree or equivalent qualification.


• Good proficiency in English and basic computer applications.


• Previous experience in a school, corporate office, hospital, hospitality, or customer-service environment will be preferred.

Experience

• Minimum 1–2 years of experience in reception, front office, customer service, or a similar role.


• Experience in a school/educational institution will be an advantage.

Key Responsibilities

• Welcome and assist parents, students, visitors, and guests professionally and courteously.


• Handle telephone calls, enquiries, appointments, messages, and correspondence efficiently.


• Maintain visitor records and daily reception documentation.


• Coordinate with teachers, coordinators, administration, HR, accounts, and other departments for parent and visitor requirements.


• Ensure the front office is organised, presentable, and welcoming, and perform other duties assigned by the Principal/Management.

Skills

• Excellent communication and interpersonal skills.


• Pleasant, patient, and courteous personality.


• Good telephone etiquette and customer-service skills.


• Basic proficiency in MS Office, email, and digital communication.


• Ability to maintain confidentiality and discretion.