Front Desk Executive

RBK Educational Institutions; Kurla; On-site; INR 279,000 - 390,600; Full time

Job summary

A reputable educational institution in Kurla is seeking a Front Office Executive to manage reception duties and assist with administrative tasks. The ideal candidate will possess strong communication skills in English and Hindi, a pleasant personality, and proficiency in MS Office. Previous experience in a school front desk role is preferred. This is an excellent opportunity to become a part of a dynamic team in the educational sector.

Qualifications

• Graduate with strong communication skills.
• Pleasant personality with a focus on interpersonal skills.
• Experience in handling stressful situations effectively.

Responsibilities

• Welcome and assist parents, students, and visitors professionally.
• Maintain visitor records and security protocols at the front office.
• Assist parents with admission queries and appointment scheduling.
• Communicate important messages to staff promptly.

Skills

Good communication skills in English and Hindi

Pleasant personality

Strong interpersonal skills

Ability to multitask

Proficiency in MS Office

Prior school front desk experience

Education

Graduate (preferred)

Job description

School: Kanakia International School CBSE

Location: Chembur

Key Responsibilities

Front Office Management

• Welcome and assist parents, students, and visitors in a polite and professional manner.
• Handle incoming calls, enquiries, and provide accurate information about the school.
• Maintain visitor records and ensure proper security protocols for entry/exit.
• Manage reception cleanliness, display boards, and front office materials.

Administrative Support

• Assist in preparing letters, notices, and general communication as required.
• Maintain student attendance records, late arrival entries, and gate passes.
• Support in managing school documents, files, and confidential records.
• Coordinate courier services, mail dispatch, and inward/outward registers.

Parent Interaction & Support

• Address parent queries or route them to the appropriate department/teachers.
• Provide appointment scheduling support for Principal/Coordinator.
• Assist parents with admission queries, form distribution, and documentation.

Coordination & Communication

• Communicate important messages to staff and departments promptly.
• Coordinate with transport, admin, and academic teams as needed.
• Support in organizing school events, meetings, and orientations.

Required Qualifications & Skills

• Graduate (preferred).
• Good communication skills in English and Hindi.
• Pleasant personality with strong interpersonal skills.
• Proficiency in MS Office (Word, Excel, Email).
• Ability to multitask and handle stressful situations calmly.
• Prior school front desk experience preferred.

Work Ethics & Behaviour

• Professional grooming and punctuality.
• Confidentiality and integrity in handling school information.
• Positive attitude and ability to work in a team environment.