Front Office Executive

Edwise International; Surat; On-site; INR 180,000 - 240,000; Full time

Job summary

Edwise International is seeking a friendly Front Office Executive/Receptionist to be the first point of contact for students, parents, visitors, and callers. The role demands excellent communication, a pleasant personality, and the ability to manage front desk operations while providing admin support for smooth daily functioning.

The ideal candidate has a Bachelor’s degree, strong interpersonal and organizational skills, and is comfortable interacting with students and parents.

Qualifications

• Bachelor’s degree completed; freshers welcome with good communication.
• Strong communication and customer service abilities.
• Competent in MS Office and record-keeping.
• Well-groomed and professional in appearance.

Responsibilities

• Greet students, parents, visitors, and callers.
• Handle calls, queries, and route to appropriate departments.
• Maintain daily records of calls and office activities.
• Support front desk operations and general admin tasks.
• Keep the reception area organized and professional.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer handling

Professionalism

Education

Bachelor's degree

Tools

MS Office

Job description

We are looking for a friendly, organized, and professional Front Office Executive / Receptionist to be the first point of contact for students, parents, visitors, and callers. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front desk operations while providing administrative support to ensure smooth day-to-day functioning of the office.

Key Responsibilities

• Welcome and assist students, parents, visitors, and guests at the office.
• Handle incoming calls, respond to queries, and transfer calls to the appropriate departments.
• Maintain daily records of incoming and outgoing calls.
• Manage front desk activities and provide administrative support as required.
• Maintain office checklists related to housekeeping, facility upkeep, and general office management.
• Coordinate with internal teams to ensure smooth communication and workflow.
• Maintain a professional and organized reception area.

Skills Required

• Excellent communication and interpersonal skills.
• Pleasant personality with good customer-handling abilities.
• Good organizational and multitasking skills.
• Computer savvy with basic knowledge of MS Office.
• Ability to maintain records and handle administrative tasks efficiently.
• Positive attitude and professional approach.

Desired Candidate Profile

• Minimum Bachelor’s Degree completed.
• Graduate in any discipline.
• Freshers with good communication skills are welcome to apply.
• Prior experience as a receptionist, front office executive, or in administration will be an added advantage.
• Well-groomed, responsible, and comfortable interacting with students, parents, and visitors.