Receptionist/Front Office Executive

Asia Pacific Institute of Management (AIM); New Delhi; Sur place; INR 200 000 - 320 000; Plein temps

Résumé du poste

Asia Pacific Institute of Management (AIM) seeks a professional Front Desk Receptionist to be the first point of contact for students, staff, visitors and parents in New Delhi. The role requires 2 to 5 years of experience, fluency in English, and a presentable, well-spoken demeanor suitable for an academic setting.

The receptionist will handle phones, inquiries, and schedules, maintain a welcoming reception area, and support administrative tasks in a fast-paced college environment.

Qualifications

• Fluent in English with strong verbal and written communication.
• Ability to communicate clearly with students, staff, visitors and parents.

Responsabilités

• Greet and assist students, parents, staff and visitors.
• Answer and manage incoming phone calls and direct them appropriately.
• Provide information about college programs, departments and procedures.
• Maintain the reception area and keep it clean and welcoming.
• Schedule appointments for administrators and faculty.
• Handle mail and packages.
• Assist with filing, photocopying and data entry.
• Coordinate with departments as needed.
• Maintain logs for students and visitors.

Connaissances

Fluent English

Excellent communication

Multitasking

MS Office

Outils

MS Office

Description du poste

Job Summary:

We are looking for a professional and experienced Front Desk Receptionist to be the first point of contact at our college. With 2 to 5 years of experience, the ideal candidate will be, fluent in English, well-spoken, presentable, and capable of handling multiple tasks in a fast-paced academic environment. You will play a key role in creating a welcoming atmosphere for students, staff, visitors, and parents.

Key Responsibilities:

• Greet and assist students, parents, staff, and visitors courteously
• Answer and manage incoming phone calls and direct them appropriately
• Handle student inquiries and provide accurate information about college programs, departments, and procedures
• Maintain the reception area to ensure it is clean, organized, and welcoming
• Manage and schedule appointments for administrators and faculty
• Handle incoming and outgoing mail and packages
• Support administrative tasks such as filing, photocopying, and data entry
• Coordinate with academic and administrative departments as needed
• Maintain student and visitor logs as per institutional policy
• Assist during college events, admission seasons, and orientation programs

Requirements:

• Minimum 2 to 5 years of experience as a Receptionist or front office executive
• Excellent verbal and written communication skills
• Presentable and professional demeanour suitable for an academic setting
• Strong multitasking and time-management skills
• Good working knowledge of MS Office (Word, Excel, Outlook)
• Ability to remain calm and organized during busy periods
• Friendly, approachable, and student-focused attitude

Preferred Qualifications:

• Experience in an educational institution or similar academic environment
• Knowledge of student management systems or office software
• Familiarity with college processes such as admissions, enrollment, and scheduling.