Fresher

Simply Vyapar Apps; Bengaluru; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Full-time job

Incentive

Mediclaim benefits (Self + Spouse + 2+

Attendance Incentive

Job summary

Vyapar PVT LTD in Bengaluru invites fresh graduates to join as Customer Support Executive. You will assist users via phone, email, and chat, handle inquiries, and help resolve basic issues, contributing to a positive user experience.

This office-based role requires English and Hindi communication, training on product policies, and a weekly six-day work schedule. In return, the company offers incentives, Mediclaim, and a full-time position with opportunities to grow.

Qualifications

• Fresher status with 2025 pass-out eligible.
• Any Graduate degree accepted.
• Accounting knowledge is a plus.
• Office-based role, Bengaluru.

Responsibilities

• Assist users via phone, email, and chat to resolve basic issues.
• Log and follow up on customer concerns until resolution.
• Identify and qualify sales opportunities during support interactions.
• Attend mandatory training on product and policy changes.

Skills

English

Hindi

Education

Graduation (Any field)

Job description

Company Name:-Vyapar PVT LTD

Responsibility

• Attendincoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
• Should be able to answer calls timely ensuring adherence to the process standards.
• Follow up customer calls wherever is necessary
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
• Follow established processes and procedures to maintain service quality.

Core Responsibilities:

Customer Support:

Assist users via phone, email, and chat, providing guidance on software usage, resolving basic

issues, and ensuring a positive experience. Log customer concerns and follow up until resolved.

Lead Generation:

Identify and qualify sales opportunities during support interactions, and reach out to potential

users to introduce the software.

Desired Skills and Requirements:

• Exp : 0 (Fresher)
• Any Graduate
• Fresher ( Pass out 2025)
• Having accounting knowledge is a plus.

Languages : English & Hindi

Other Mandates:Office-based work and weekly 6 days work.

Benefits :

• Full-time job
• Incentive
• Mediclaim benefits (Self + Spouse + Children + Mother & Father)
• Attendance Incentive

NOTE : You can bring your friends along if looking for a job.