FMS Executive - Client Location/On Field

Silicon IT Hub Pvt. Ltd.; India; On-site; INR 180,000 - 240,000; Full time

Job summary

Silicon IT Hub Pvt. Ltd. is seeking an FMS Executive to support client locations on field, handling desktop hardware and software issues, servers, printers, and network devices.

The role requires hands-on troubleshooting and strong customer service. Responsibilities include installing and configuring Windows OS, deploying applications, maintaining antivirus, configuring LAN, and creating practical technical documentation.

Qualifications

• 0.6 to 1 year IT support experience.
• Experience with Windows OS and basic networking.
• Strong communication and multitasking abilities.

Responsibilities

• Installing and configuring Windows operating systems.
• Installing and configuring MS Office and antivirus software.
• Desktop support up to client level including hardware.
• Software and networking problem resolution.
• Installing, configuring and maintaining antivirus updates.
• Troubleshooting PC hardware components.
• Printer installation, configuration and network setup.
• LAN configuration and troubleshooting.
• Create and maintain technical documentation.
• Demonstrate excellent problem-solving and multitasking.
• CCTV camera support (added advantage).

Skills

Phone-based IT Support

Customer service

Education

Hardware & Network Course

Diploma

Any Graduate

Job description

FMS Executive - Client Location/On Field

• Experience: 0.6 to 1 Year
• Positions: 2
• Qualification: Hardware & Network Course, Diploma, Any Graduate

This Profile is responsible for supporting our clients for all desktop hardware and software issues, This also includes supports like servers, printers, networks, vendor specific hardware and software etc.

JOB RESPONSIBILITIES:-

Installing, Configuring windows operating systems.

Installed and configured various applications software's Like MS Office, antivirus etc.

Desktop Support up to Client Level including Hardware.

Software and Networking Problems.

Installed, configured and maintained the regular updates of Antivirus.

Installed, configured and troubleshooting of various PC Hardware Components.

Installation & troubleshooting of Local and Network printer.

Configuring & troubleshooting of LAN setup.

Proven experience as a help desk technician or other customer support role.

Help create technical documentation and manuals.

Excellent problem-solving and multitasking skills.

CCTV Camera – All type of Technical Support (Added Advantage).

SKILLS REQUIRED:-

Experience with phone-based IT Support / IT Help Desk.

Outstanding interpersonal and soft skills.