Field Desktop Support Engineer

Communications Test Design; Mumbai; On-site; INR 250,000 - 420,000; Full time

Job summary

Communications Test Design in Mumbai is seeking a Field Engineer to install, configure, and troubleshoot desktops, laptops, printers, and other IT devices across client sites. You will provide onsite support, diagnose hardware/software issues, and coordinate with remote teams to resolve tickets.

The role requires travel within Mumbai, including Bandra and Dadar, with bike and a valid driving license mandatory and 1–5 years of hands-on experience in field IT support.

Qualifications

• Knowledge of Windows OS, desktop hardware, printers, and basic networking.
• Strong troubleshooting and communication skills.
• Willingness to travel across Mumbai; bike and valid driving license mandatory.

Responsibilities

• Install, configure, and troubleshoot desktops, laptops, printers, and other IT devices.
• Provide onsite technical support at client locations.
• Diagnose and resolve hardware and software issues.
• Coordinate with the remote support team for issue resolution.
• Install and troubleshoot network devices like routers and switches (basic level).
• Update service reports and close tickets within SLA.
• Ensure preventive maintenance of IT equipment.

Skills

Windows OS

Desktop hardware

Printers

Basic networking

Troubleshooting

Communication

Travel

Driving license

Job description

Job Title: Field Engineer
Location: South Mumbai, Borivali, Malad, Dadar and Pune

Additional locations: Bandra-kurla, Dadar- Church, Kompally,Delhi and Ahmedabad.
Experience: 1 to 5 Years

Job Responsibilities:

• Install, configure, and troubleshoot desktops, laptops, printers, and other IT devices.
• Provide onsite technical support at client locations.
• Diagnose and resolve hardware and software issues.
• Coordinate with the remote support team for issue resolution.
• Install and troubleshoot network devices like routers and switches (basic level).
• Update service reports and close tickets within SLA.
• Ensure preventive maintenance of IT equipment.

Required Skills:

• Knowledge of Windows OS, desktop/laptop hardware, printers, and basic networking.
• Good troubleshooting and communication skills.
• Ability to travel across Mumbai for onsite support.
• Bike and valid driving license are mandatory.

Additional locations: Bandra-kurla, Dadar- Church, Kompally,Delhi and Ahmedabad.