Field Services Engineer

Spacelabs Healthcare; New Delhi; On-site; INR 500,000 - 800,000; Full time

Job summary

Spacelabs Healthcare in New Delhi, India, is seeking a Field Services Engineer to install, configure, and maintain anaesthesia machines and patient monitoring equipment at customer sites. The role emphasizes preventive maintenance, quick troubleshooting, and clear user guidance while ensuring high customer satisfaction, safety, and regulatory compliance.

Willingness to travel locally and regionally is required.

Qualifications

• Diploma or degree in biomedical engineering, electronics, or a related field.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• 3–4 years of experience in field service or medical devices.
• Willingness to travel to customer sites regionally or internationally as required and to work flexible hours.
• Experience with medical devices or healthcare technology service is advantageous.

Responsibilities

• Install, configure, and maintain anaesthesia machines and patient monitoring/diagnostic cardiology equipment at customer sites.
• Perform preventive maintenance, troubleshooting, and repairs to ensure equipment reliability.
• Respond to service requests, provide technical support, and document service activities.
• Collaborate with healthcare staff and deliver clear user guidance while ensuring customer satisfaction.
• Adhere to safety and regulatory requirements during all service activities.

Skills

Field service

Preventive maintenance

Troubleshooting

Customer service

Technical education

Manuals & schematics

Travel readiness

Safety standards

Education

Biomedical engineering / electronics diploma or degree

Job description

Company Description

Spacelabs Healthcare is dedicated to developing patient monitoring and diagnostic cardiology technologies and services that enable healthcare providers to deliver exceptional patient care. The organization focuses on addressing key healthcare challenges, including enhancing the patient experience, improving population health, and reducing costs. Spacelabs Healthcare also supports care team well‑being and advances health equity through its solutions. By partnering closely with healthcare professionals, the company provides optimized care coordination and clinical decision support. These efforts empower clinical transformation and drive meaningful clinical and operational outcomes.

Role Description

The Field Services Engineer is a full-time, on-site role based in New Delhi. This role involves installing, configuring, and maintaining Anaesthesia Machine, patient monitoring and diagnostic cardiology equipment at customer locations. The Field Services Engineer will perform preventive maintenance, troubleshooting, and repair activities to ensure equipment reliability and performance. Daily responsibilities include responding to service requests, providing technical support, and documenting service activities in accordance with company standards. The role also requires collaborating with healthcare staff, delivering clear user guidance, and ensuring a high level of customer satisfaction while adhering to safety and regulatory requirements.

Qualifications

• Field Service and Preventive Maintenance skills to manage installations, routine inspections, and equipment upkeep.
• Troubleshooting and Technical Support skills to diagnose issues, perform repairs, and optimize system performance.
• Customer Service skills to communicate effectively with healthcare professionals and maintain strong client relationships.
• Relevant technical education, such as a diploma or degree in biomedical engineering, electronics, or a related field.
• Ability to read and interpret technical manuals, schematics, and service documentation.
• 3 to 4 years of experience in the relevant field.
• Strong problem‑solving abilities, attention to detail, and adherence to safety and quality standards.
• Willingness to travel to customer sites within the region or outside region when required and work flexible hours when required.
• Prior experience with medical devices or healthcare technology service roles is an advantage.