Field Service Engineer – Medical Devices

Acer BioMedicals; Delhi; On-site; INR 400,000 - 600,000; Full time

Job summary

Acer BioMedicals is looking for a skilled Field Service Engineer in Delhi, India. You will install, maintain, and troubleshoot medical equipment in hospitals and clinics, ensuring optimal performance and client satisfaction.

This role requires a Diploma/ITI/Bachelor’s degree in Biomedical Engineering or related field and 1-4 years of experience in the medical device industry. Strong communication skills and the ability to work independently are essential.

Qualifications

• 1-4 years of field service experience in the medical device industry preferred.
• Familiarity with critical care equipment is a must.
• Willingness to travel across assigned region.

Responsibilities

• Install and calibrate medical devices at client sites as per manufacturer specifications.
• Perform preventive and corrective maintenance, troubleshoot technical issues.
• Provide on-site and remote support to clients, addressing operational issues.

Skills

Strong communication skills

Interpersonal skills

Time management skills

Technical troubleshooting

Education

Diploma/ITI/Bachelor’s degree in Biomedical Engineering, Electronics or related field

Tools

CRM/service management tools

Job description

Field Service Engineer – Medical Devices

Designation: Field Service Engineer – Medical Devices

Experience: 1-4 year

Qualification: Diploma/ITI/Bachelor’s degree in Biomedical Engineering, Electronics, Instrumentation, or related field

Posted: Aug. 25, 2025

Job Description

We are seeking a skilled and customer-focused Field Service Engineer to install, maintain, and troubleshoot medical equipment at hospitals, clinics, and healthcare facilities. The ideal candidate should have a solid technical background, excellent problem-solving skills, and a commitment to delivering exceptional service to ensure optimal equipment performance and client satisfaction.

Key Responsibilities:

• Installation & Commissioning: Install and calibrate medical devices (such as Monitors, ECG, Syringe pump, etc.) at client sites as per manufacturer specifications.
• Maintenance & Repair: Perform preventive and corrective maintenance, troubleshoot technical issues, and ensure timely resolution to minimize downtime.
• Technical Support: Provide on-site and remote support to clients; address operational issues and user concerns effectively.
• Training: Train end-users (doctors, nurses, technicians) on proper usage and basic troubleshooting of equipment.
• Documentation & Reporting: Maintain accurate service reports, logs, and equipment history; update CRM/service management tools.
• Compliance & Safety: Ensure all service activities comply with industry standards, company policies, and healthcare safety regulations.
• Spare Parts Management: Manage spare parts inventory and coordinate with the supply team for part requisitions.

Requirements:

• Diploma/ITI/Bachelor’s degree in Biomedical Engineering, Electronics, Instrumentation, or related field.
• 1–4 years of field service experience in the medical device industry preferred.
• Familiarity with critical care equipment is must.
• Strong communication, interpersonal, and time management skills. Ability to work independently.
• Willingness to travel across assigned region.