Field Officer

Aiviue Technologies Pvt. Limited; Sirmaur; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Sirmaur, Himachal Pradesh, India, seeks a dedicated Field Officer to drive customer acquisition and manage loan portfolios in the field.

The role is permanent, full-time, day shift, based in office but with extensive fieldwork in local communities to support borrowers and identify new clients. You will handle loan sourcing, guiding applicants through disbursement, conduct KYC, ensure compliance, and maintain relationships with clients while traveling within Sirmaur.

Qualifications

• 0–5 years of field-based experience; freshers welcome.
• Proven ability in Customer Acquisition, Loan Sourcing, Disbursement, and Loan Collection.
• Experience with KYC Verification and maintaining a healthy loan portfolio.
• Excellent Communication Skills and Interpersonal Skills; able to travel within Sirmaur.

Responsibilities

• Execute extensive fieldwork focusing on customer acquisition and portfolio management.
• Engage with potential clients to understand financial needs and introduce loan products.
• Source loans, guide applicants through the process, and perform KYC verification.
• Facilitate loan disbursement, manage repayments, and maintain a healthy portfolio.
• Build trust-based relationships with clients; document field activity via smartphone apps.

Skills

Customer Acquisition

Loan Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Travel

Smartphone Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is seeking a dedicated and proactive Field Officer to join our team in Sirmaur, Himachal Pradesh, India. Thisis a permanent, full-time position operating on a day shift, offering a unique opportunity to contribute directly to financial inclusion and community development. As a Field Officer, you will be based out of our office but spend significant time in the field, servingas a vital link between the company and our valued clients.

This role is ideal for individuals passionate about making a tangible impact in rural and semi-urban communities, helping individuals and small businesses access essential financial services. We are looking for candidateswith 0 to 5 years of experience, welcoming both enthusiastic freshers eager to learn and experienced professionals looking to grow. The annual salary for this position ranges from INR 144,000 to 216,000, commensurate with experience and performance.

As a Field Officer, your primary responsibilities will involve extensive fieldwork focused on customer acquisition and portfolio management. You will actively engage with potential clients in the assigned territory to understand their financial needs andintroduce them to Namra Finance Ltd.'s suitable loan products. This includes diligent loan sourcing, guiding applicants through the process, and conducting thorough KYC verification to ensure compliance and mitigate risks. You will be responsible for facilitating the smooth and timely loandisbursement to approved clients, ensuring all necessary documentation is completed accurately. A critical aspect of the role involves managing loan collection, following up on repayments, and maintaining a healthy loan portfolio. Building and nurturing strong, trust-based relationships with clients is paramount, requiring consistent interaction and a deep understanding of their circumstances. Furthermore, you will utilize smartphone applications for efficient data entry, record-keeping, and reporting, ensuring all field activities are accurately documented and compliant with company policies and regulatory guidelines.

To succeedin this role, you should possess excellent communication and interpersonal skills, enabling you to connect effectively with diverse client groups. A proactive approach, strong relationship-building capabilities, and a willingness to travel extensively within Sirmaur are essential. Basic proficiency in handlingsmartphones for operational tasks and data management is also required. If you are a self-motivated individual with a customer-centric mindset and a commitment to ethical practices.

Requirements

• - 0-5 years of experience in a field-based role, welcoming freshers.
• - Proven ability in Customer Acquisition, Loan Sourcing, Loan Disbursement, and Loan Collection.
• - Experience with KYC Verification and maintaining a healthy loan portfolio.
• - Excellent Communication Skills and Interpersonal Skills to connect effectively with diverse clients.
• - Strong Relationship Building capabilities, fostering trust-based relationships.
• - Willingness to Travel extensively within Sirmaur, Himachal Pradesh.
• - Proficiency in Smartphone Handling for efficient data entry, record-keeping, and reporting.
• - Proactive approach, customer-centric mindset, and commitment to ethical practices.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Loan Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Travel
• Smartphone Handling
• Relationship Building