Facilities Coordinator

Jones Lang LaSalle (JLL); Chennai; Presencial; INR 350.000 - 650.000; Jornada completa

Descripción de la vacante

Jones Lang LaSalle (JLL) in Chennai, India is seeking a Facilities Coordinator to oversee daily facility operations, coordinate with the facilities team, and ensure security, admin and service delivery meet client expectations.

You will monitor supplies and contracts, contribute to risk management and business continuity plans, manage budgets and invoices, and drive improvements to achieve KPIs and high client satisfaction.

Formación

• 3–5 years experience in facilities management.
• Degree in business or hotel and building management.
• Good knowledge of occupational safety and client-facing operations.

Responsabilidades

• Prioritising the facilities needs.
• Oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services are covered, with a focus on continuous improvement.
• Monitor supplies and ensure adequate stocks; manage supply and service contracts as approved by clients.
• Mitigate risks by participating in emergency evacuation procedures, crisis management and business continuity plans; address health and safety issues.
• Monitor the property's budget; ensure petty cash availability; ensure vendor invoice processes comply with standards.
• Support client satisfaction and drive improvements to meet KPIs and SLAs, coordinating with the team.
• Carry out routine service audits and create stock reports, meeting minutes, and monthly management reports.

Conocimientos

Customer Complaint Resolution

People Management

Team Leadership

Budget Management

Educación

Degree in business or hotel and building management

Descripción del empleo

Job Summary

Facilities Coordinator - Work Dynamics

Responsibilities

• Prioritising the facilities needs.
• Working with both the facilities manager and the assistant facilities manager, you ll oversee the property's day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you ll strive for continuous improvement in the process.
• You ll also keep an eye out on the property's supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you ll manage supply and service contracts as approved by clients.
• In addition, you ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
• Also part of your mandate is to monitor the property's budget. As the person in charge, you ll make sure that there s enough petty cash to support operations. You ll also see to it that vendor invoice processes comply with standards.
• Going above and beyond expectations
• Client satisfaction is second nature to the person in charge. In this role, you ll take on difficult issues and seek out opportunities to improve operations. You ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
• In addition, you ll carry out routine service audits to ensure that the team maintains its overall performance. You ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Requirements

• Strong knowledge of property operations.
• Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
• Solid background in team management.
• Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

Job Details

• Location: On-site - Chennai, TN
• Scheduled Weekly Hours: 48

Key Skills

• Customer Complaint Resolution
• People Management

Customer Complaint Resolution, People Management