F&B Senior Associate / Captain

Svenska Hotels; Mumbai; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Incentives

Job summary

Svenska Hotels in Mumbai is seeking an experienced F&B Senior Associate / Captain with at least 1 year in the hotel industry. The role emphasizes driving sales via inbound inquiries, guest service, and timely food and beverage execution.

You will guide guests to book venues, coordinate with kitchen and service teams, and strive for outstanding guest satisfaction. A Hospitality diploma is mandatory, and strong English is essential.

Qualifications

• Diploma or Degree in Hospitality or Hotel Management or related field (Mandatory)
• Should have 1 year or more experience in the hotel industry
• Excellent English communication skills

Responsibilities

• Drive sales through inbound inquiries from different sources
• Call clients, show venues, and convince them to book
• Provide customer service and build relationships for repeat business
• Serve food and beverages to guests and ensure timely service
• Maintain cleanliness and hygiene standards
• Assist with table setup and clearing
• Coordinate with kitchen and service teams
• Aim for excellent guest satisfaction

Skills

Hotel experience

English communication

Sales skills

Education

Hospitality diploma

Job description

Urgent requirement - F&B Senior Associate / Captain

• Should have 1 yr or more experience of hotel industry.


• Hotel experience is MUST


• Excellent English Communication


• Incentive + Good Salary


• Driving Sales through In-bound inquiries coming from different sources.


• Calling clients, showing them the Venue and convincing them to book.


• Apart from Sales, Focus should also be on customer service and relationship building to get repeat business.


• Serve food & beverages to guests


• Take orders and ensure timely service


• Maintain cleanliness and hygiene standards


• Assist with table setup and clearing


• Coordinate with kitchen and service teams


• Ensure excellent guest satisfaction

Eligibility:

• Diploma or Degree in Hospitality or Hotel Management or related field (Mandatory)


• Salary depending on the interview - Incentive + Good Salary