F&B Executive

Wonderla Holidays; Telangana; On-site; INR 450,000 - 750,000; Full time

Job summary

Wonderla Holidays in Telangana is seeking an experienced F&B Manager to oversee the day-to-day restaurant operation, ensuring top service quality, hygiene, and guest satisfaction. You will lead a team, coordinate with kitchen and other departments, and drive upselling initiatives to boost sales.

The role requires 3+ years in hotel operations, with a Diploma or BHM in Hotel Management, and proven leadership abilities across multiple locations.

Qualifications

• 3+ years of experience in the hotel industry.
• Graduation in BHM or Diploma in Hotel Management.
• Strong leadership and coordination skills.

Responsibilities

• Oversee day-to-day F&B restaurant operations.
• Ensure service speed, quality and hygiene standards.
• Monitor staff performance and provide regular feedback and training.
• Address guest complaints promptly and ensure guest satisfaction.
• Coordinate with kitchen and other departments to meet guest requests.
• Assign daily duties to staff to ensure equitable workloads.
• Maintain restaurant upkeep in coordination with housekeeping.
• Upsell to develop restaurant sales and enhance service.

Skills

Leadership

Guest service

Staff training

Problem solving

Education

BHM / Diploma in Hotel Management

Job description

Job description

Role & responsibilities

• Oversee the day-to-day operations of the F&B restaurants
• Ensure smooth service delivery, quality control, and adherence to hygiene and safety standards.
• Monitor staff performance and provide regular feedback and training.
• Ensure exceptional guest service, promptly addressing any complaints or concerns.
• Coordinate with the kitchen and other departments to meet special guest requests.
• Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work.
• Attend to guest complaints and ensure guest satisfaction through immediate action
• Ensure the maintenance and aesthetic upkeep of the restaurant in close coordination with housekeeping.
• Ensuring Exceptional Customer Service
• Develop restaurant sales through upselling and ensuring good service.
• Supervise food service with a view to ensure speed, quality of service
• Ensure all F&B operations comply with health and safety regulations.
• Train staff on food safety and hygiene practices.

Preferred candidate profile

• 3+ years of experience in Hotel Industry
• Graduation in BHM - Hotel Management/Diploma - Hotel Management.
• Leadership skills and ability to coordinate with multiple locations and enable the staff to perform better.
• Problem solving and reporting skills.