F&B Executive

MgM Hotels and Resorts; Tamil Nadu; On-site; INR 360,000 - 480,000; Full time

Job summary

MgM Hotels and Resorts invites applications for an F&B Executive to supervise daily operations of our restaurant, banquet, and other F&B outlets in Chennai (ECR). The role emphasizes guest service excellence, team leadership, and strict adherence to food safety and hygiene standards, with 4–6 years' experience in hospitality and the ability to work flexible shifts.

Coordinate with kitchen and housekeeping, manage staff rosters, monitor inventory, and help organize banquets and events while

Qualifications

• Bachelor's Degree or Diploma in Hotel Management, Hospitality, or a related field.
• 46 years of experience in Food & Beverage operations, preferably in hotels or resorts.
• Strong knowledge of restaurant, banquet, and guest service operations.
• Familiarity with POS systems and inventory management.
• Good communication and interpersonal skills.
• Ability to lead a team and work efficiently under pressure.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Supervise daily operations of the restaurant, banquet, and other F&B outlets.
• Ensure exceptional guest service and promptly resolve customer complaints.
• Monitor food and beverage quality, presentation, and service standards.
• Coordinate with the kitchen team to ensure timely order preparation and service.
• Prepare staff duty rosters and supervise team performance.
• Train, coach, and motivate team members on SOPs and service standards.
• Maintain cleanliness, hygiene, and safety standards in compliance with company policies.
• Monitor inventory levels and coordinate with stores for stock replenishment.
• Minimize wastage and ensure proper handling of food and beverage items.
• Ensure proper billing, cash handling, and daily sales reconciliation.
• Assist in organizing banquets, events, and special promotions.
• Prepare daily operational reports and support monthly performance reviews.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.

Skills

Leadership

Guest relations

Ops - F&B

Customer service

Inventory control

Problem solving

Communication

Time management

Food safety HACCP/FSSAI

Attention to detail

Education

Bachelor's or Diploma in Hotel Management/Hospitality

Job description

F&B Executive

Experience: 4-6 years

Department: F&B

Industry: Hospitality

Location: ECR, Chennai

Immediate Joiners Prefered

Key Responsibilities

• Supervise daily operations of the restaurant, banquet, and other F&B outlets.
• Ensure exceptional guest service and promptly resolve customer complaints.
• Monitor food and beverage quality, presentation, and service standards.
• Coordinate with the kitchen team to ensure timely order preparation and service.
• Prepare staff duty rosters and supervise team performance.
• Train, coach, and motivate team members on SOPs and service standards.
• Maintain cleanliness, hygiene, and safety standards in compliance with company policies.
• Monitor inventory levels and coordinate with stores for stock replenishment.
• Minimize wastage and ensure proper handling of food and beverage items.
• Ensure proper billing, cash handling, and daily sales reconciliation.
• Assist in organizing banquets, events, and special promotions.
• Prepare daily operational reports and support monthly performance reviews.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.

Qualifications

• Bachelors Degree or Diploma in Hotel Management, Hospitality, or a related field.
• 46 years of experience in Food & Beverage operations, preferably in hotels or resorts.
• Strong knowledge of restaurant, banquet, and guest service operations.
• Familiarity with POS systems and inventory management.
• Good communication and interpersonal skills.
• Ability to lead a team and work efficiently under pressure.
• Flexibility to work shifts, weekends, and holidays.

Required Skills

• Leadership and Team Management
• Guest Relationship Management
• Food & Beverage Operations
• Customer Service Excellence
• Inventory & Stock Control
• Problem-Solving and Decision-Making
• Communication and Coordination
• Time Management
• Knowledge of Food Safety and Hygiene Standards (HACCP/FSSAI)
• Attention to Detail

Preferred Candidate Profile

• Positive attitude with a customer-first approach.
• Strong organizational and multitasking abilities.
• Ability to maintain high service standards in a fast-paced environment.
• Professional appearance and excellent interpersonal skills.