Expat & HR Officer (Japanese MNC)

Career Catch Solutions Chennai; Chennai; On-site; INR 600,000 - 800,000; Full time

Job summary

Japanese MNC in Chennai is seeking an HR Officer Expat & HR Operations Support to oversee end-to-end expatriate onboarding, relocation, visa coordination, and related administrative tasks. The role also supports HR documentation, records management, policy communications, and employee lifecycle activities, acting as a single point of contact for expat staff and ensuring compliance with company policies.

Ideal candidates have 2–3 years in HR/expat support, strong coordination, confidentiality,

Qualifications

• Strong coordination and stakeholder management skills.
• Good knowledge of expat processes and statutory requirements.
• Excellent communication and interpersonal skills.
• High level of confidentiality and attention to detail.
• Ability to multitask and handle operational responsibilities efficiently.

Responsibilities

• Manage end-to-end expat onboarding and exit coordination.
• Coordinate accommodation arrangements (temporary and long-term apartments).
• Provide family support, including school, local orientation, and basic settling assistance.
• Facilitate bank account opening, Aadhaar coordination, and other statutory formalities.
• Handle FRRO registration, visa-related coordination, and document tracking.
• Arrange company transport / car arrangements as per policy.
• Coordinate insurance enrolment, medical assistance, and hospital support when required.
• Outfit Allowance, other benefits stated in the secondment contract
• Support procurement trips and local vendor coordination for expat requirements.
• Act as a single point of contact for expats for HR-related queries.
• Repatriation support (Moving to Home Country) Closing bank account, house hold items movement etc..
• Support HR documentation, employee records, and data management.
• Assist exit, and employee lifecycle activities.
• Support policy communication, letters, and standard HR correspondence.
• Provide administrative support for HR initiatives and employee engagement activities.
• Other assignment from reporting leader / Manager.

Skills

Coordination

Stakeholder management

Expat processes knowledge

Communication skills

Confidentiality

Multitasking

Education

Graduate / Post-graduate in HR, Administration, or related field

Job description

Japanese MNC

Job Description

Position Title: HR Officer Expat & HR Operations Support

Department: Human Resources

Reporting To: HR Manager / Head HR

Role Objective:

To provide end-to-end HR support for expatriate employees and their family, ensuring smooth onboarding, relocation, statutory compliance, and a positive employee experience. The role will also support HR operational and administrative activities, contributing to efficient employee lifecycle management and adherence to company policies and processes.

Key Responsibilities

1. Expatriate Support (Primary Role)

• Manage end-to-end expat onboarding and exit coordination.
• Coordinate accommodation arrangements (temporary and long-term apartments).
• Provide family support, including school, local orientation, and basic settling assistance.
• Facilitate bank account opening, Aadhaar coordination, and other statutory formalities.
• Handle FRRO registration, visa-related coordination, and document tracking.
• Arrange company transport / car arrangements as per policy.
• Coordinate insurance enrolment, medical assistance, and hospital support when required.
• Outfit Allowance, other benefits stated in the secondment contract
• Support procurement trips and local vendor coordination for expat requirements.
• Act as a single point of contact for expats for HR-related queries.
• Repatriation support (Moving to Home Country) Closing bank account, house hold items movement etc..

2. HR Operations & Administration (Additional Role)

• Support HR documentation, employee records, and data management.
• Assist exit, and employee lifecycle activities.
• Support policy communication, letters, and standard HR correspondence.
• Provide administrative support for HR initiatives and employee engagement activities.
• Other assignment from reporting leader / Manager.

Skills & Competencies

• Strong coordination and stakeholder management skills
• Good knowledge of expat processes and statutory requirements (preferred).
• Excellent communication and interpersonal skills
• High level of confidentiality and attention to detail
• Ability to multitask and handle operational responsibilities efficiently.

Qualifications & Experience

• Graduate / Post-graduate in HR, Administration, or related field
• 2–3 years of experience in HR operations / expat support / admin roles
• Prior experience supporting expatriates is an added advantage.
• Smooth expat onboarding and settlement experience & also timely completion of statutory and administrative processes
• Positive feedback from expats and internal stakeholders & accuracy and compliance in HR operations