Deputy Manager/ In Charge - Lead Processes & Systems

Resolute Group; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Resolute Group is seeking a Deputy Manager In Charge to lead Processes & Systems for expatriate immigration in India. You will oversee end-to-end visa, FRRO registration, and related documentation, coordinating with HR, authorities and agencies to ensure compliant movement of foreign nationals.

The role requires hands-on experience with FRRO and NSWS portals, with strong attention to detail and confidentiality.

Qualifications

• Graduate degree in any discipline; Administration qualification will be an advantage.
• Experience in immigration, visa processing, FRRO, expatriate management or related compliance activities.
• Hands-on FRRO registration and immigration process management from initiation to closure.
• Experience with Chinese expatriates or other foreign nationals preferred.
• Experience with visa extensions, exit permits, C-Forms, sponsorship/invitation letters and immigration documentation.
• Experience working with NSWS and other government portals is a plus.
• Excellent communication and teamwork with expat professionals.
• Strong coordination and ability to manage multiple cases.

Responsibilities

• Manage end-to-end visa and immigration processes for expatriates and foreign nationals, including documentation, application, submission and follow-up.
• Manage FRRO registration and related compliance end to end, including documentation, submission, follow-up, appointments and permits.
• Handle visa extensions, renewals and other immigration formalities within timelines.
• Manage exit permit processes end to end, including documentation and follow-up.
• Coordinate with HR, Administration, expatriates, immigration consultants and authorities.
• Maintain immigration compliance tracker with key expiry dates.
• Keep confidential records of immigration documents and correspondence.
• Provide ongoing support to expatriates for immigration, travel and regulatory requirements.
• Prepare periodic immigration status reports for HR/management.

Skills

FRRO/FRO Compliance & Registration

NSWS Portal Management

Immigration Documentation

C-Form Compliance

Government & Regulatory Coordination

Documentation & Record Management

Compliance Tracking

Stakeholder Management

Follow-up & Case Management

Confidentiality & Data Handling

Communication & Coordination

Education

Graduate degree in any discipline; Administration qualification advantageous

Tools

NSWS Portal

Job description

Deputy Manager In Charge – Lead Processes & Systems

Particulars

Details

Job Title Deputy Manager/ In Charge - Lead Processes & Systems

Department / Function Administration

Location LCGC Resolute

Reporting to Head - Administration

Employment Type Permanent

Experience 4 - 5 years

JOB DESCRIPTION

The Expatriate Management professional will be responsible for managing the end-to-end immigration, visa, FRRO and related statutory documentation requirements for expatriate employees, particularly Chinese nationals, working with the organisation.

The role will ensure timely and accurate processing of visas, FRRO registrations, visa extensions, exit permits, invitation and sponsorship letters, C-Form requirements and other immigration-related documentation and compliances. The position will coordinate closely with expatriates, HR, internal stakeholders, government authorities, immigration consultants/agencies, hotels/accommodation providers and other relevant parties to ensure smooth and compliant movement and stay of foreign nationals in India.

KEY RESPONSIBILITIES

• Manage the end-to-end visa and immigration process for expatriates and other foreign nationals, including documentation, application, submission and follow-up.
• Manage FRRO registration and related compliance end to end, including documentation, application submission, follow-up, appointments, queries and obtaining applicable permits/documents.
• Handle visa extensions, renewals and other immigration formalities within prescribed timelines.
• Manage exit permit processes end to end, including documentation, submission, follow-up and closure, wherever applicable.
• Manage applicable NSWS portal activities relating to registrations, approvals and permissions.
• Prepare and issue invitation letters, sponsorship letters, undertaking letters and other immigration-related documents.
• Coordinate C-Form generation/submission, wherever applicable, with relevant stakeholders.
• Coordinate with HR, Administration, expatriates, immigration consultants, visa agencies, FRRO/FRO authorities, government departments and embassies/consulates as required.
• Maintain an updated immigration compliance tracker covering passports, visas, FRRO registration, permits, extensions and other key expiry dates.
• Maintain complete and confidential records of expatriate immigration documents, applications, approvals and correspondence.
• Provide ongoing support to expatriates for immigration, registration, travel and other regulatory requirements during their stay in India.
• Stay updated on applicable visa, immigration and FRRO requirements and ensure timely action on compliance matters.
• Prepare periodic immigration status reports and highlight pending applications, upcoming expiries and critical requirements to HR/management.
• Handle other immigration and expatriate administration responsibilities as assigned by HR/management.
• Coordinate and facilitate the signing of Non-Disclosure Agreements (NDAs) with relevant stakeholders, ensuring timely execution, proper documentation, confidentiality and record maintenance in accordance with company policies.
• Provide administrative and coordination support for other business requirements as needed, working closely with internal departments and relevant stakeholders to ensure timely execution and smooth business operations.

WHAT WE ARE LOOKING FOR

• Graduate degree in any discipline; qualification in Administration, or a related field will be an advantage.
• Relevant experience in immigration, visa processing, FRRO, expatriate management or related compliance activities.
• Hands-on experience in managing FRRO registration and immigration processes from initiation to closure.
• Experience in handling Chinese expatriates or other foreign nationals will be preferred.
• Practical experience in visa extensions, exit permits, C-Forms, sponsorship/invitation letters and immigration documentation.
• Experience working with NSWS and other government portals will be an advantage.
• Excellent communication and teamwork skills with expat professionals.
• Strong coordination and follow-up skills with the ability to manage multiple cases simultaneously.
• High attention to detail and ability to handle sensitive and confidential documentation.

KEY SKILLS

• FRRO/FRO Compliance & Registration
• NSWS Portal Management
• Immigration Documentation
• C-Form Compliance
• Government & Regulatory Coordination
• Documentation & Record Management
• Compliance Tracking
• Stakeholder Management
• Follow-up & Case Management
• Confidentiality & Data Handling
• Communication & Coordination