Executive / Sr. Executive - HR Operations

Keva; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Keva, Mumbai-based, is digitizing its HR processes and implementing Zoho People as the core HRMS. The role administers end-to-end HRIS configurations, manages data accuracy, and supports onboarding, attendance, leave, and performance modules.

Responsibilities include PMS administration, goal setting, LMS management for learning and development, and providing user training. Strong Excel skills and confidential data handling are essential.

Qualifications

• MBA/PGDM in HRM or equivalent HR degree.
• 3–5 years of experience in HR Operations, preferably with Zoho People.
• Hands-on experience with HRMS platforms (Zoho People, Keka, Darwinbox, or similar).
• Knowledge of performance management processes and KRAs.
• Strong MS Excel/Google Sheets skills for reporting.
• Excellent communication and coordination abilities.
• High attention to detail and data accuracy.
• Ability to handle confidential information discreetly.

Responsibilities

• HR Digitization: Manage Zoho People or equivalent HRMS end-to-end.
• Maintain accurate employee data, records and documentation in the system.
• Configure modules like attendance, leave, onboarding and performance.
• Generate HR reports and dashboards for management review.
• Troubleshoot system issues and coordinate with vendor/IT for resolutions.
• Optimize workflows and automation within Zoho; drive HR process automation.

Skills

Zoho People

HR Operations

HRMS platforms

KRA frameworks

Excel/Sheets

Communication

Data accuracy

Confidentiality

Education

MBA/PGDM in HRM

Tools

Zoho People

Keka

Darwinbox

Job description

Key Responsibilities

HR Digitization

• Manage and maintain the Zoho People (or equivalent HRMS) system end-to-end
• Ensure accurate and up-to-date employee data, records, and documentation in the system
• Configure and manage modules such as attendance, leave, onboarding, and performance
• Generate HR reports and dashboards from Zoho for management review
• Troubleshoot system issues and coordinate with the vendor/IT for resolutions
• Continuously optimize workflows and automation within Zoho
• Atomization of the HR Process wherever possible.
• Lead the new projects relate to HR Digitization (End to End project execution)
• Provide Zoho / Other System user / Admin training to employees.
• Support the HR team to resolve their queries / challenges related to system

Performance Management System (PMS)

• Administer and coordinate the performance appraisal cycle (mid-year/annual) on Zoho or relevant PMS tool
• Ensure timely rollout, tracking, and closure of performance review cycles
• Coordinate with department heads/managers for review completion and feedback
• Consolidate appraisal ratings and generate reports for management

Goal Setting

• Coordinate with department heads to define/update KRAs for employees and roles
• Update and maintain KRA documentation in the HRMS
• Ensure KRAs are aligned with organizational goals and reviewed periodically
• Ensure timely rollout, tracking, and closure of goal setting & update in zoho
• Conduct the Goal Audit

Learning & Development

• Maintain the LMS for Fragrance.
• Release / Categorisation of the Training program on LMS
• Coordinate with Managers / Functional Head for training nomination / completion
• Maintain the Database & MIS for Training
• Support in end to end executing training program
• Handle employee queries related to LMS system

Required Skills & Qualifications

• MBA/PGDM in HRM
• 3-5years of experience in HR Operations (experience with Zoho People strongly preferred)
• Hands-on experience with HRMS platforms (Zoho People, Keka, Darwinbox, or similar)
• Working knowledge of performance management processes and KRA frameworks
• Strong proficiency in MS Excel/Google Sheets for reporting
• Excellent communication and coordination skills
• High attention to detail and data accuracy
• Ability to handle confidential information with discretion

Preferred Attributes

• Prior experience setting up or administering Zoho People modules
• Familiarity with Indian labor laws and statutory compliance (if applicable to location)
• Process-oriented mindset with a proactive approach to problem-solving