Executive - Sales Support - Express Logistics

DP World; Bengaluru; On-site; INR 400,000 - 700,000; Full time

Job summary

DP World in Bengaluru seeks an Executive - Sales Support for Enterprise Sales. You will coordinate with Sales, Operations and AR to ensure timely invoicing and accurate accounting, and support collections efforts.

You will monitor payments, reconcile accounts, and help renew customer agreements while reducing overdue balances and improving DSO. Strong MS Excel, Oracle and TMS knowledge is preferred.

Qualifications

• A bachelors in accounting or finance.
• Masters or MBA in Finance can also apply.
• 2–5 years of experience in credit control.
• Able to work independently and accurately.
• Knowledge about accounts receivable, customer invoicing, Oracle, TMS and advanced MS Excel.
• Good verbal and written communication skills.

Responsibilities

• Coordinate with Sales, Operations and ARSSC to ensure timely invoicing.
• Ensure timely invoice submission with supporting documents and accounting.
• Participate in collections review and address invoicing issues.
• Obtain payment details and reconcile payments against invoices.
• Analyze shipment-wise deductions and seek approval for recovery.
• Reconcile customer accounts and obtain balance confirmations periodically.
• Monitor customer agreements and assist renewal with sales.
• Work with Sales to reduce overdue accounts and improve DSO.

Skills

Credit control

Independent worker

Communication skills

Analytical thinking

Education

Bachelor's in accounting/finance

MBA / Masters in Finance

Tools

Oracle

Transport Management System

MS Excel

Job description

FILING INFORMATION

Position

Executive - Sales Support

Department

Commercial - Enterprise Sales

Location

Multiple locations

Band

2

Reporting To

DGM - Enterprise Sales

ROLES & RESPONSIBILITIES

Key responsibilities

• Coordinate with Sales, Operations and Account Receivable SSC team to ensure timely invoicing.

• Ensure timely invoice submission along with requisite supporting and accounting thereof by the customer and keep a track of the same.

• Participate in collections review and act in case of invoicing related issue raised by the customer.

• Coordinate with customer and obtain the details of payment received from customers viz. relevant invoice number, TDS amount, deduction if any, reason for deduction and do timely accounting of payment and invoice wise application.

• Analyze shipment wise deductions / debits and seek approval along with recovery if any for accounting.

• Accounts reconciliation and to resolve the issues identified upon reconciliation of customers accounts obtain balance confirmation on periodic basis.

• Keep a track of validity of customer agreements and proactively raise it to sales for ensuring renewal.

• Closely work with Sales team to reduce overdue from customers and bring the DSO in reasonable range.

QUALIFICATIONS & COMPETENCIES

• Any bachelors degree in accounting or finance.

• Masters or MBA in Finance can also apply.

• At least 2 - 5 years of experience in credit control.

• Should be able to work independently and accurately.

• Must have knowledge about account receivable, customer agreement, customer invoicing, oracle, transport management system and advanced knowledge of MS Excel.

• Good verbal and written communication skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.