Executive - Retail Sales

Ample Technologies Pvt Ltd; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Ample Technologies Pvt Ltd in Gurugram invites applications for a Store Sales Executive role. You will drive in-store sales, assist customers, and ensure a high standard of service and product presentation.

Responsibilities include meeting store targets, understanding customer needs, maintaining store hygiene, coordinating with back-office teams, and handling post-sales inquiries. You will collaborate with cross-functional departments to support operations and customer satisfaction.

Qualifications

• Should have flair for customer service.
• Confident and presentable.
• Should be flexible and adaptable in working hours.

Responsibilities

• Maximize store sales while ensuring customer satisfaction.
• Achieve sales goals relative to store targets.
• Evaluate customer requirements by following engagement standards to provide the best solutions.
• Ensure store hygiene and functioning of products on display.
• Coordinate back-office activities, managing inventory and payment reconciliation with the bank.
• Handle pre/post sales customer escalations and queries.
• Interact with cross-functional departments for operational support.

Skills

Customer service aptitude

Job description

• Maximize the sales of at the store, ensuring optimum customer satisfaction
  
• Achieve sales goals relative to store target
  
• Evaluating the customer's requirements by followingcustomer engagement standards to provide the best solutions
  
• Ensuring store hygiene and functioning of products on display
  
• Coordinating activities at the back office, managinginventory, and managing payment reconciliation with the bank
  
• Handling pre/post sales customer escalations and queries
  
• Interaction with cross-functional departments for operational support
  

Requirements

• Should have flair for customer service
  
• Confident and presentable
  
• Should be flexible and adaptable in working hours