Executive - Retail Sales

Ample Technologies Pvt Ltd; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Job summary

A stable organization in IT services is looking for a sales associate to maximize store sales while ensuring customer satisfaction. Responsibilities include achieving sales goals, evaluating customer requirements, and managing back office activities. Ideal candidates should possess strong customer service skills, confidence, and adaptability in working hours. This role requires effective communication with cross-functional departments to support operations.

Qualifications

• Ability to maximize sales while ensuring customer satisfaction.
• Experience in handling pre/post sales customer queries.
• Strong coordination skills for back office activities.

Responsibilities

• Maximize the sales of the store, ensuring customer satisfaction.
• Achieve sales goals relative to store targets.
• Coordinate activities at the back office and manage inventory.

Skills

Customer service skills

Confidence and presentation

Flexibility and adaptability

Job description

We value our team members, and you can look forward to-

• Humane work environment with strong focus on people's well-being
• Work Culture that is growth oriented and fun
• Continuous learning - on the job as well as through programs, and mentoringCompensation in line with the best in the industry

Ample is a 29 year old organisation. What does it mean for you?

• We are a stable organisation with with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10
• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.

The foundation for future growth is on the following foundations-

• Globally revered brands in partnerships with Ample - in the enterprise and retail industry
• You would be representing a brand that the market has revered and valued over two decades.
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine.

We live our vision and values-

• Our customers and team members experience this every day, making it a place to be for anyone engaging with us.
• We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.

RESPONSIBILITIES

• Maximize the sales of / at the store, ensuring optimum customer satisfaction
• Achieve sales goals relative to store target
• Evaluating the customer's requirements by following customer engagement standards to provide the best solutions
• Ensuring store hygiene and functioning of products on display
• Coordinating activities at the back office, managing inventory, and managing payment reconciliation with the bank
• Handling pre/post sales customer escalations and queries
• Interaction with cross-functional departments for operational support.

Requirements

• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours