Retail Executive

Kaabil; Hyderabad; On-site; INR 223,200 - 334,800; Full time

Job summary

A retail company is looking for a sales associate in Hyderabad, Telangana. The ideal candidate will maximize sales and ensure customer satisfaction by evaluating customer needs and providing suitable solutions. Responsibilities include managing inventory, ensuring product display hygiene, and handling customer queries. Candidates should have excellent communication skills, a flair for customer service, and the ability to adapt to flexible working hours.

Qualifications

• Excellent communication skills.
• Flair for customer service.
• Confident and presentable personality.
• Flexible and adaptable in working hours.

Responsibilities

• Maximize sales at the store, ensuring customer satisfaction.
• Achieve sales goals relative to store targets.
• Evaluate customer requirements to provide the best solutions.
• Ensure store hygiene and functioning of display products.
• Coordinate back-office activities, manage inventory and payment reconciliation.
• Handle pre/post sales customer escalations and queries.
• Interact with cross-functional departments for operational support.

Job description

Key Responsibilities

• Maximize the sale of at the store, ensuring optimum customer satisfaction
• Achieve sales goals relative to store target
• Evaluating the customer's requirements by following customer engagement standards to provide best solutions
• Ensuring store hygiene and functioning of products on display
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank
• Handling pre/post sales customer escalations and queries
• Interaction with cross-functional departments for operational support

Requirements

• Excellent communication skills
• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours