Retail Executive

Kaabil; Chennai; On-site; INR 167,400 - 279,000; Full time

Job summary

A retail company based in Chennai is seeking a sales associate to maximize store sales and ensure customer satisfaction. The role involves evaluating customer needs, maintaining store hygiene, managing inventory, and handling escalations. Ideal candidates will have excellent communication skills, a flair for customer service, and be flexible with working hours, presenting themselves confidently.

Responsibilities

• Maximize the sale at the store ensuring optimum customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluate customer's requirements to provide the best solutions.
• Ensure store hygiene and functioning of products on display.
• Coordinate activities at the back office and manage inventory.
• Handle pre/post sales customer escalations and queries.
• Interact with cross-functional departments for operational support.

Skills

Excellent communication skills

Customer service flair

Confident and presentable

Flexible and adaptable

Job description

Key Responsibilities

• Maximize the sale of at the store, ensuring optimum customer satisfaction
• Achieve sales goals relative to store target
• Evaluating the customer's requirements by following customer engagement standards to provide best solutions
• Ensuring store hygiene and functioning of products on display
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank
• Handling pre/post sales customer escalations and queries
• Interaction with cross-functional departments for operational support

Requirements

• Excellent communication skills
• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours