Executive - Retail Sales

Ample Technologies Pvt Ltd; Ernakulam; On-site; INR 223,200 - 334,800; Full time

Job summary

Ample Technologies Pvt Ltd is seeking a dedicated sales associate based in Ernakulam, Kerala. The successful candidate will maximize store sales while ensuring customer satisfaction and managing back office operations.

The role requires a flair for customer service, confidence, and adaptability to various working hours. Key responsibilities include achieving sales goals, evaluating customer needs, and maintaining store hygiene and product displays.

Qualifications

• Flair for customer service.
• Confident and presentable.
• Flexible and adaptable in working hours.

Responsibilities

• Maximize the sales of at the store, ensuring optimum customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluate customer requirements to provide the best solutions.
• Ensure store hygiene and product functionality.
• Coordinate back office activities and manage inventory.
• Handle pre/post sales customer escalations and queries.
• Interact with cross-functional departments for operational support.

Skills

Customer service

Confidence

Flexibility

Job description

• Maximize the sales of/at the store, ensuring optimum customer satisfaction
  
• Achieve sales goals relative to store target
  
• Evaluating the customer's requirements by followingcustomer engagement standards to provide the best solutions
  
• Ensuring store hygiene and functioning of products on display
  
• Coordinating activities at the back office, managinginventory, and managing payment reconciliation with the bank
  
• Handling pre/post sales customer escalations and queries
  
• Interaction with cross-functional departments for operational support
  

Requirements

• Should have flair for customer service
  
• Confident and presentable
  
• Should be flexible and adaptable in working hours