Store Manager

Ample Technologies Pvt Ltd; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

A leading retail company in Chennai seeks a Retail Manager to oversee store operations and lead a team of at least 10 members. The ideal candidate will possess excellent communication skills, a flair for customer service, and a background in premium brands. Responsibilities include managing performance reports, ensuring stock availability, and enhancing customer experience. This role requires a confident, adaptable individual with strong leadership and analytical abilities.

Qualifications

• Experience in a Premium Brand or High-End Retail environment.
• Minimum 2-3 years managing a team of at least 10 members.
• Ability to maintain performance reports and stock availability.
• Experience with premium/upmarket store environments.

Responsibilities

• Lead store operations and manage performance.
• Ensure planning and availability of stock.
• Collect market intelligence and trends for business improvement.
• Adhere to SOPs.
• Deliver the right mix of products and services.
• Collect accurate market intelligence and trends to enhance business.
• Conduct team reviews and briefings.
• Ensure deliveries and store audits are adhered to by the team.
• Handle escalations on priority.
• Lead by example with attention to detail in business.
• Possess excellent communication and customer handling skills.
• Experience in premium brand / upmarket segment store / high end.
• Retail / Cluster Manager experience in LF Retail chains.
• Handled a team of at least 10 members for 2-3 years.
• Computer savvy; generate reports in Excel.
• Leadership, analytical, and problem-solving skills.
• Conceptual knowledge.
• Able to multitask.

Skills

Team leadership

Excellent communication

Customer handling

Analytical skills

Problem solving

Multitasking

Multitasking

Tools

Excel

Job description

• Complete Store Operations, Performance Management,team work in thestore.
  
• Maintain all relevant reports to keep a track of the progress level.
  
• Ensure Planning & Availability of the stocks
  
• Adherence to SOP’s
  
• Being able t deliver the right mix of the product and services.
  
• Collect accurate & timely market intelligence & trends to enhance business.
  
• Handling team reviews & team briefings
  
• Ensuring the deliveries & adherence to store audits via the team.
  
• Handling escalations on priority.
  
• Lead the team by example, with an eye to detail with regards to the business.
  
• Possess excellent communication and customer handling skill.
  
• Should have worked in Premium Brand / Upmarket Segment Store / High End
  
• Retail / Cluster Manager in LF Retail chains.
  
• Should have handled a team of minimum (10 members) for at least 2-3 years
  
• Computer savvy, especially handling reports and generating them in Excel.
  
• Possess good leadership skills, analytical skills and problem solving skills.
  
• Conceptual knowledge.
  
• Able to multitask.
  

Requirements

• Should have flair for customer service
  
• Confident and presentable
  
• Should be flexible and adaptable in working hours