Store Manager

Ample Technologies Pvt Ltd; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Ample Technologies Pvt Ltd in Hyderabad seeks a Retail/Cluster Manager to oversee store operations, performance and reporting. You will lead a team of 10+ members, ensure SOP adherence, stock planning and deliver the right product mix with excellent customer service.

The role requires strong leadership, analytical skills and the ability to handle escalations while maintaining high standards in premium brand retail environments.

Qualifications

• Track record of leading retail teams in premium or upmarket stores.
• Experience managing 10+ staff for 2–3 years.
• Strong analytical and problem-solving abilities.

Responsibilities

• Oversee complete store operations and performance management.
• Maintain reports to track progress and stock planning.
• Ensure SOP adherence and timely market intelligence.
• Lead and coach a 10+ member team; handle escalations.
• Deliver right product mix and high-level customer service.
• Support store audits and cross-functional collaboration.

Skills

Leadership

Customer handling

Communication

Team management

Analytical skills

Problem solving

Attention to detail

Multitasking

Store operations

Excel reporting

Tools

Excel

Job description

• Complete Store Operations, Performance Management,team work in thestore.
  
• Maintain all relevant reports to keep a track of the progress level.
  
• Ensure Planning & Availability of the stocks
  
• Adherence to SOP’s
  
• Being able deliver the right mix of product and services.
  
• Collect accurate & timely market intelligence & trends to enhance business.
  
• Handling team reviews & team briefings
  
• Ensuring the deliveries & adherence to store audits via the team.
  
• Handling escalations on priority.
  
• Lead the team by example, with an eye to detail with regards to the business.
  
• Possess excellent communication and customer handling skill.
  
• Should have worked in Premium Brand / Upmarket Segment Store / High End
  
• Retail / Cluster Manager in LF Retail chains.
  
• Should have handled a team of minimum (10 members) for at least 2-3 years
  
• Computer savvy, especially handling reports and generating them in Excel.
  
• Possess good leadership skills, analytical skills and problem solving skills.
  
• Conceptual knowledge.
  
• Able to multitask.
  

Requirements

• Should have flair for customer service
  
• Confident and presentable
  
• Should be flexible and adaptable in working hours