Retail Executive

Kaabil; Delhi; On-site; INR 279,000 - 390,600; Full time

Job summary

A retail company in Delhi is seeking individuals skilled in maximizing store sales and ensuring customer satisfaction. Responsibilities include achieving sales targets, managing inventory, and handling customer queries. Candidates should have excellent communication skills, a flair for customer service, and be flexible with working hours. The position offers an opportunity to engage with a dynamic team while providing top-notch service to customers.

Responsibilities

• Maximize the sale at the store, ensuring optimum customer satisfaction.
• Achieve sales goals relative to store target.
• Evaluate customer requirements by following engagement standards.

Skills

Excellent communication skills

Customer service flair

Confidence and presentability

Flexibility and adaptability

Job description

Key Responsibilities:

• Maximize the sale of at the store, ensuring optimum customer satisfaction
• Achieve sales goals relative to store target
• Evaluating the customer's requirements by following customer engagement standards to provide best solutions
• Ensuring store hygiene and functioning of products on display
• Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank
• Handling pre/post sales customer escalations and queries
• Interaction with cross-functional departments for operational support

Requirements

• Excellent communication skills
• Should have flair for customer service
• Confident and presentable
• Should be flexible and adaptable in working hours