Executive IT
Electronics Mart India Limited
6 days ago
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Job summary
Electronics Mart India Limited seeks an IT support technician to manage desktop and laptop troubleshooting, OS installations, and basic network issues across Kolkata stores and the Regional Office.
The role involves assisting with IT equipment installation, coordinating with the IT team for escalations, maintaining asset records, and traveling to stores for on-site support. Strong communication and problem-solving skills are essential.
Responsibilities
- Troubleshooting and basic maintenance of desktop computers and laptops.
- Installation and configuration of Windows 10 and 11 operating systems and our organization's usable software.
- Troubleshooting printers, scanners, and other IT peripherals.
- Basic WAN, LAN, Wi-Fi, and internet connectivity troubleshooting.
- Basic CAT6 cable wiring & knowledge of RJ45 jack Kripping.
- Assisting with IT equipment installation and maintenance at Kolkata stores and the Regional Office.
- Coordinating with the IT team for technical issues and escalations.
- Maintaining records of IT assets and reporting technical issues.
- Good communication and problem-solving skills.
- Ability to travel to stores and provide on-site technical support.
Job description
Job Responsibilities:
- Troubleshooting and basic maintenance of desktop computers and laptops.
- Installation and configuration of Windows 10 and 11 operating systems and our organization's usable software.
- Troubleshooting printers, scanners, and other IT peripherals.
- Basic WAN,LAN, Wi-Fi, and internet connectivity troubleshooting.
- Basic CAT6 cable wiring & knowledgeofRJ45 jack Kripping.
- Assisting with IT equipment installation and maintenance at Kolkata stores and the Regional Office.
- Coordinating with the IT team for technical issues and escalations.
- Maintaining records of IT assets and reporting technical issues.
- Good communication and problem-solving skills.
- Ability to travel to stores and provide on-site technical support
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