Executive - Front Office

Eagle Fleet Services LLC; Coimbatore District; On-site; INR 240,000 - 360,000; Full time

Job summary

Eagle Fleet Services LLC in Coimbatore District, Tamil Nadu, is seeking an onboarding coordinator to welcome bike and auto drivers, guide them through documentation, and assist with registration. The role focuses on smooth walk-in flow and driver experience.

The candidate will handle inquiries, coordinate with relevant teams for verification, and ensure accurate documentation and timely onboarding for drivers in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Tamil fluency with basic English communication.
• Experience in customer handling and walk-in management.
• Basic computer knowledge (MS Excel/Google Sheets).
• Strong coordination, follow-up and documentation.
• Ability to handle multiple walk-in customers and resolve queries.

Responsibilities

• Handle bike and auto driver walk-ins, welcome and guide them through onboarding.
• Explain required documentation, procedures and onboarding requirements to drivers.
• Assist drivers with registration and onboarding process.
• Coordinate with teams for driver verification and onboarding.
• Address basic driver queries and provide guidance.
• Ensure smooth walk-in management and positive driver experience.

Skills

Communication

Tamil fluency

Customer handling

MS Excel/Google Sheets

Documentation

Walk-in coordination

Tools

MS Excel

Google Sheets

Job description

Key Responsibilities:

• Responsible for handling Bike & Auto driver walk-ins, welcoming and guiding drivers through the onboarding process.
• Explain the required documentation, procedures, and onboarding requirements to drivers.
• Assist drivers with the registration and onboarding process.
• Coordinate with the concerned teams for driver verification and onboarding.
• Address basic driver queries and provide appropriate guidance.
• Ensure smooth and efficient walk-in management and a positive driver experience.

Required Skills:

• Good communication and interpersonal skills.
• Fluent in Tamil with basic English communication skills.
• Experience in customer handling and walk-in management.
• Basic computer knowledge, including MS Excel / Google Sheets.
• Good coordination, follow-up, and documentation skills.
• Ability to handle multiple walk-in customers/drivers and resolve basic queries professionally.

Preferred Experience:

• Experience in reception, customer service, driver onboarding, field inspection, or similar roles will be preferred.
• Minimum 1-2 years of experience in a call center, customer service, dispatch, or Operations Control Desk.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.